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Mercedes-Benz of Austin
Austin, TX
1,340 Reviews
For 50 years, Mercedes-Benz of Austin has been offering drivers in Lakeway, Lake Travis, Georgetown, Round Rock, Cedar Park, and the greater Austin area with a premium selection of world-class Mercedes-Benz luxury cars. As a member of the Continental Automotive Group, our story goes back to 1966. During the many decades that have passed since then, we’ve built a tremendous group of franchises, but our commitment to delivering high-quality vehicles and uncompromising services has only been strengthened over the years.
As one of the largest suppliers of Mercedes-Benz vehicles throughout the Austin Hill Country area, we’ve helped thousands of customers find the right Mercedes-Benz model for their specific lifestyle. Take your pick between popular models, including the C-Class Sedans, E-Class Sedans and Coupes, GLE SUVs, and many more.
At Mercedes-Benz of Austin, we take caring for our employees seriously, which is why we offer competitive salaries, full healthcare coverage, and great employee benefits. All of this helps to ensure the health and happiness of our team as well as improved quality of service. That way, when you come in to buy a vehicle you can rest assured we have your best interests in mind—not just the sale.
Finally, all purchases come with impressive warranty coverage and the guaranteed backing of our professionally trained and certified Mercedes-Benz service team. Take care of all your Mercedes-Benz repairs, maintenance, and OEM factory parts needs right here at our dealership, and enjoy access to an impressive lineup of premium Mercedes-Benz loaner vehicles and concierge service in case you have to leave your car overnight.
Receive the luxury car buying experience you deserve. Visit Mercedes-Benz of Austin at 6757 Airport Blvd in Austin, TX. Don’t hesitate to get in touch if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,340 reviews
November 29, 2017
Easy, fast, dependable! I work with Wade Wells and I consider him to be a real friend, I am always treated friendly and with respect and he makes my car and my wife's car rep I work with Wade Wells and I consider him to be a real friend, I am always treated friendly and with respect and he makes my car and my wife's car repair and maintenance easy, on time and dependable. A few years ago, when I was buying my latest E-class, I considered other car makers for a while. One of the key reasons I decided to stay with Mercedes was my relationship with Wade. That's how important my relationship with Wade is. He is a great asset to the dealership. More
by Milosav
Employees Worked With
Wade Wells
November 28, 2017
You are just a dollar amount I have now driven 2 Mercedes from this dealership. The first we bought the second we leased. On August 22, 2017 I was involved in a serious accident. I have now driven 2 Mercedes from this dealership. The first we bought the second we leased. On August 22, 2017 I was involved in a serious accident. I was t-boned on 290 by a car that ran a red light. The estimated speed 30-40 mph. It was a direct hit on my side (drivers side) and the side curtain airbags did not deploy. The main frame was bent and the damaged was nearly 20k. I suffered a TBI and still have ongoing Post Concussion Syndrome. This was in a ML 350. The lease was to be up in May 2018. I tried to work with the dealership, continental collision, and Mercedes USA. The dealership management, service department, finance manager and definitely continental collision lacked total empathy and in no way helpful. It is November 28th I still do not have possession of the car. Mercedes USA engineers ran the test on the car and found no default codes. When I spoke to the Service Manager at Mercedes Austin he proceeded to tell me that the car is designed to take that kind of hit. He also told me the car I purchased (since I did not have one) was not near as safe. What Mercedes and their "safety data" do not realize is that while a car may be designed to fold and collapse in a certain way the airbags not deploying resulted in a significant head injury, (my head slammed against the driver side window, that I will deal for a very long time. My 11yr old daughter was in the car and I thank God it was me and not her!. Mercedes Financial holds the lease they have been only concerned with the money. I assured Mercedes Austin and Mercedes USA I will never ever drive a Mercedes again. Continental Collision also on my never to do business with list. More
by nevermercedes
Employees Worked With
Andrew Burrow, Andy Boynton, Jim McGuane, Nick Opinker
November 27, 2017
Excellent All questions answered sales rep great Fouad Batlouni Lessons for running car very good taught me all about car paper work done fast and efficient All questions answered sales rep great Fouad Batlouni Lessons for running car very good taught me all about car paper work done fast and efficient More
by Cyn1224
Employees Worked With
Fouad Batlouni
November 27, 2017
Met All Expectations I recently relocated to the area, it was an emergency service and the staff were all friendly and professional. Service was completed timely, excel I recently relocated to the area, it was an emergency service and the staff were all friendly and professional. Service was completed timely, excellent overall. More
by NanaV
Employees Worked With
Jordan Call
November 25, 2017
Exceptional Service Sandra Miller gave exceptional attentive service and made sure we had a satisfactory experience. All options were given and well explained. No pressur Sandra Miller gave exceptional attentive service and made sure we had a satisfactory experience. All options were given and well explained. No pressure to require recommended service. More
by drtomvdavid
Employees Worked With
Sandra Miller (Service)
November 21, 2017
Annual service Everyone was helpful and friendly . I got updates viA text and everything was serviced and fixed as planned Tires were recommended to be rotated an Everyone was helpful and friendly . I got updates viA text and everything was serviced and fixed as planned Tires were recommended to be rotated and aligned, issue with rough ride was found to be leaking strut and this was replaced to fix this issues More
by Ann W
Employees Worked With
Brian Smith
November 20, 2017
Great Job I dropped my Mercedes for regular service on the way to the airport. The team was prompt and enthusiastic. They took me to the airport, fixed my car I dropped my Mercedes for regular service on the way to the airport. The team was prompt and enthusiastic. They took me to the airport, fixed my car and kept me informed the entire time. Talented people, enjoying their job with a great service attitude. Thanks so much Minh Fogel and team. More
by kirklundburg
Employees Worked With
a very nice young woman took me to the airport, Minh Fogel
November 20, 2017
Fantastic Purchase Experience! I recently purchased a 2018 GL450 from MB of Austin. The selection was great and Arthur Morgan was the most professional and knowledgeable sales perso I recently purchased a 2018 GL450 from MB of Austin. The selection was great and Arthur Morgan was the most professional and knowledgeable sales person I have every worked with. The transaction was pleasant from start to finish and I couldn't be more satisfied. And, by the way, I love my new GL. Thanks again Arthur. I will definitely be recommending your dealership to all my friends. More
by Greg Feste
Employees Worked With
Arthur Morgan, Brett Liming, Arthur Morgan
November 18, 2017
AWESOME! Very thorough and very professional! I was met with enthusiasm and great concern. The waiting room was excellent and very well appointed! The servi Very thorough and very professional! I was met with enthusiasm and great concern. The waiting room was excellent and very well appointed! The service bar was outstanding! , More
by EN17
Employees Worked With
Brian Smith
November 17, 2017
Great Job, Mercedes Austin! I love that I can make an appointment, get in and out with a loaner, and get updates texted. This makes my busy life much easier. Thanks, MBoA for t I love that I can make an appointment, get in and out with a loaner, and get updates texted. This makes my busy life much easier. Thanks, MBoA for taking care of me and my vehicle! More
by Debbie H.
Employees Worked With
Minh Fogel
