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Mercedes-Benz of Barrington

Barrington, IL

4.8
527 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again. Only One Price: All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process. Only One Person: You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience. *Only One Hour: Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour. Why You’ll Love ONE & ONLY --- Upfront Pricing We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate. Commission Free Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience. 3-Day/300 Mile Return Policy* If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee. Visit Mercedes-Benz of Barrington for all of your Automotive needs. *Applies to in-stock models only.
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1475 S Barrington Rd

Barrington, IL

60010

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Showing 527 reviews

August 13, 2016

Best Salesman Ever Alex Blaul I went to Motor Werks in search of a new SUV. That is when I met Alex Blaul in the Infinity Department. From the onset, he was professional, knowledge More

by What
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Alex Blaul _ Infinity
August 12, 2016

Watch out for sleazy behavior and lies! James Flores is not ethical or trustworthy. The dealership stands behind him so watch out if you set foot there. They will let you believe they are ne More

by Cam80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
James Flores
Aug 16, 2016 -

Mercedes-Benz of Barrington responded

We’re sorry to hear you had a bad experience with us. We would like to know more. Please email us at reviews@motorwerks.com with your contact information so our Guest Relations Manager can reach out to you. Thank you.

August 04, 2016

Terrible Service consultant Go somewhere else! Bob Knurowski, (service consultant) not friendly nor was he helpful... his service was terrible, he wasn't informative, seemed d More

by Merc0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Knurowski
Aug 12, 2016 -

Mercedes-Benz of Barrington responded

We’re sorry to hear about your experience with our service department. Please email us at reviews@motorwerks.com so we can investigate this issue further. Thanks for bringing this to our attention. ~Motor Werks Guest Relations

July 12, 2016

Wonderful Team of folks that worked with us My wife and I were grateful to Dennis James and John for the helpful and can do approach to our new purchase. Great job MOTOR WERKS we will be back More

by 2016SL400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Meinikov, James Flores and John Karoumi in Finance
June 29, 2016

Very helpful sales team. Alex Blaul is a young man working in the Infinity dealership but remembered a conversation we had offsite and kept his eyes open for exactly the kind More

by OIFSeabee06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Blaul - Sales @ Infinity, Mike Townsend - MB Sales Manager, John K. - MB Finance, Bartolo Rocha - Concierge
June 29, 2016

Horrible service experience I went to get my tires checked, they were making weird noises. After couple of hours I received a call from Jim DeRosa explaining that my tires need t More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim DeRosa
Jul 13, 2016 -

Mercedes-Benz of Barrington responded

Hi Dana, Thank you for bringing this to our attention and we are sorry that this happened to you. We want to make sure situations like this don't repeat. If you could, please send us your contact information to reviews@motorwerks.com so out Guest Relations Manager can contact you. Again, we are sorry you had this experience and are here to help. -Motor Werks Guest Relations

June 26, 2016

Best I ever had at a dealership Helpful in every way Peter severance was my sales person I've been buying cars from Motorwerks for about 25 or 30 years, always a great and fun expe More

by Peewee11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Peter Severence
June 15, 2016

Great experience. Everything went so smoothly and quickly. I absolutely love my new car! I had to travel a couple of hours to get to the dealership, but they had everyt More

by Erin C Borkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Durso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2016

Great experience at Motor Werks of Barrington We recently purchased a car at Motor Werks of Barrington and applaud the service we got from Evan Finn, Ryan Durso and Bertolo. Each made the experie More

by Sandra Riordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Durso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Finn and Bertolo
February 08, 2016

Customer Service Excellence In a world where great customer service is extinct, MotorWerks has it mastered. Ken Betts made my car buying experience a very happy one! I was extrem More

by SilverBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Betts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dee
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