Mercedes-Benz of Barrington

Friendly, not pushy and informative. Purchasing an automobile is not something a person looks forward too. The reputation car salesmen have is negative. All not true. It was a good exp Purchasing an automobile is not something a person looks forward too. The reputation car salesmen have is negative. All not true. It was a good experience. Andrew Richter, our salesman, was great, as well as Jeff, the general sales manager. What more could you ask for. More

Smooth Transaction While at the dealer for an oil change, I decided to walk upstairs and check out the new cars. Andrew was sitting nearest the car that I've had my eye While at the dealer for an oil change, I decided to walk upstairs and check out the new cars. Andrew was sitting nearest the car that I've had my eye on and we just started a simple conversation...that resulted in my test driving and purchasing a car. Andrew was very friendly, not pushy at all, and went out of his way to make sure that I was satisfied with the deal. Everyone at the dealer made sure that I was well taken care of. More

Easy transaction Purchased a used car that we found online, and we're treated as if we were purchasing a new Mercedes! The dealership takes pride in treating you right Purchased a used car that we found online, and we're treated as if we were purchasing a new Mercedes! The dealership takes pride in treating you right, which is a reflection of everyone who said hello in passing, or the G.M. taking the time to ensure we (wife, myself, and a bored 5 y.o.) were taken care of and comfortable. I will definitely be back as I recommend you try them if you haven't already! More

Proceed with caution! Certified pre-owned cars are not really certified. I purchased a CPO Mercedes GL450 and discovered the wheels were never removed during the certifica Certified pre-owned cars are not really certified. I purchased a CPO Mercedes GL450 and discovered the wheels were never removed during the certification process. Found out 8 months late that the wheel assembly was damaged and had to pay $1300 to repair. Proceed with caution......Owner Jim Hubb was initially accommodating, but suddenly became aggressive and contrary. I do not recommend. More

service visit Everything went as planned. Steve was helpful and kept me informed of progress. Can a few days to repair got a loaner with GPS just ad I asked. Everything went as planned. Steve was helpful and kept me informed of progress. Can a few days to repair got a loaner with GPS just ad I asked. More

Good Customer Service I brought my Mercedes in for an annual service - It was completed, but i found one portion of the Navigation was still not right - they took it back a I brought my Mercedes in for an annual service - It was completed, but i found one portion of the Navigation was still not right - they took it back and took care of it immediately. The cost was sliightly high - but it is a Mercedes More

superb service on my Honda The reason I drive to Barrington from Crystal Lake for service on my 2001 CRV is for the always outstanding service. This visit was no exception. T The reason I drive to Barrington from Crystal Lake for service on my 2001 CRV is for the always outstanding service. This visit was no exception. Thanks Ed and Brian. Happy New Year. George Sutfin 815-356-7830 658 Kendallwood Ct Crystal Lake, IL 60014 More

Excellent customer service by Doug Hirsch I have been going to Motor Werks to service my BMW for 7 years and have recently come across Doug Hirsch BMW Assistant Service Manager who is very fri I have been going to Motor Werks to service my BMW for 7 years and have recently come across Doug Hirsch BMW Assistant Service Manager who is very friendly and courteous and always provides top notch customer service. Bob Poduch, you have a great employee working for you and I feel very happy when I see Doug. Doug is extremely knowledgeable in all aspects of servicing my car and is the right person for the right job. Excellent customer service and great employee selection. Way to go! Naz More

Great Experience Very easy process overall from order time to delivery time. Highly recommend dealership overall!! We will defiantly buy again from dealership and fr Very easy process overall from order time to delivery time. Highly recommend dealership overall!! We will defiantly buy again from dealership and from Mike in future!!! More

Fast, helpful, good quality work completed It is always with a sigh of relief that I pull into the Honda service bay and see Ed Wong. Knowing that Ed is there is facilitate whatever service I It is always with a sigh of relief that I pull into the Honda service bay and see Ed Wong. Knowing that Ed is there is facilitate whatever service I need on my car makes for a more relaxing experience. Ed is helpful and honest and I appreciate his assistance in maintaining my vehicle. This is the second car that I have purchased from MW and I continue to use the service there as well. More