Mercedes-Benz of Baton Rouge - Service Center

MB of BR always delivers professional service. I was greeted promptly. My concerns were heard and my questions answered. Vehicle was washed and ready when promised. greeted promptly. My concerns were heard and my questions answered. Vehicle was washed and ready when promised. More

The personnel at Mercedes Benz of Baton Rouge is very courteous, professional and efficient. Their customer service is great thank you I am a satisfied customer courteous, professional and efficient. Their customer service is great thank you I am a satisfied customer More

Drop off was quick and efficient. Shuttle option was great, on time, and professional. Called mewhen my vehicle was ready. Pickup was fast and easy. Great service all around. Everyone had on masks which great, on time, and professional. Called mewhen my vehicle was ready. Pickup was fast and easy. Great service all around. Everyone had on masks which made me feel safe due to covid19. More

Well done! The service was completed in the time that was quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. quoted. The waiting area was comfortable and they served great coffee! The whole experience was pleasant. More

As usual, I was exceptionally pleased with the service, including courtesy, verbal assistance and explanation, as well as promptness. Indeed, i would highly recommend the experience to others. including courtesy, verbal assistance and explanation, as well as promptness. Indeed, i would highly recommend the experience to others. More

Excellent service throughout. Andrea was my service advisor, she is very knowledgeable and kept me well-informed. I also took shuttle rides; everyone was courteous and professional. Thanks! advisor, she is very knowledgeable and kept me well-informed. I also took shuttle rides; everyone was courteous and professional. Thanks! More

Excellent service. A great job to Gwendolyn Wild and her excellent service team especially Andrea Bridwell, as she epitomizes the best in a customer service representative. excellent service team especially Andrea Bridwell, as she epitomizes the best in a customer service representative. More

Kudos to Gwendolyn Wild and her team especially Andrea and Jessica for taking great care of my daughter's car. Very professional all around! Thanks! and Jessica for taking great care of my daughter's car. Very professional all around! Thanks! More

Excellent customer service. Andrea helped me understand how the third party warranty works which i have on my 2015 E350W. she is very courteous and has lots of patience. how the third party warranty works which i have on my 2015 E350W. she is very courteous and has lots of patience. More

Excellent customer service for a long job repair. Andrea in service worked very hard to keep me comfortable and informed during process. Will return here for service. in service worked very hard to keep me comfortable and informed during process. Will return here for service. More