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Mercedes-Benz of Baton Rouge - Service Center
Baton Rouge , LA
520 Reviews
520 Reviews of Mercedes-Benz of Baton Rouge - Service Center
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January 08, 2021
just had my new (1 year old) 560 serviced. Great job. Everyone courteous and efficient. I even bought another car while i was there for my wife. Traded in her Lexus. Andrea Bridwell was my service Everyone courteous and efficient. I even bought another car while i was there for my wife. Traded in her Lexus. Andrea Bridwell was my service contact. Everything went well. they picked up my car and returned it to my house. Thanks, Richard Lipsey More
by lipsey
November 22, 2020
I’ve been a repeat customer not only due to the ease of purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership purchase but because I can rely on good service, From Josh Marchan, each time. Il always do business with your dealership More
by Kimbrough
Employees Worked With
November 11, 2020
Andrea in service always goes over and beyond. The service department is always extremely helpful and so nice to us. They make it a mission to exceed expectations every time! We cant say enough nice t service department is always extremely helpful and so nice to us. They make it a mission to exceed expectations every time! We cant say enough nice things. More
by tiffany52071
September 29, 2020
Smooth and efficient - Service guys D'arcy and Brandon were a combined effort. D'Arcy was on his day off but helped arrange for Brandon to take the ball concerning an interesting electrical issue. I was i were a combined effort. D'Arcy was on his day off but helped arrange for Brandon to take the ball concerning an interesting electrical issue. I was in and out with a loaner within 15 minutes. Would be remiss if I didn't mention sales rep Lynn Whitty who also was off but helped get the loaner lined up quickly. More
by TAG
July 02, 2020
I’ve purchased 3 Mercedes cars here and unfortunately will never buy from this dealership again. Worse customer service I have ever experienced. Stay far away from this place!!! will never buy from this dealership again. Worse customer service I have ever experienced. Stay far away from this place!!! More
by Corey B
April 28, 2020
D'Arcy HInes was my service rep. He was very helpful. D'Arcy HInes was my service rep. He was very attentive and communicative. Service was quick and on time and the loaner car was extremely helpful. D'Arcy HInes was my service rep. He was very attentive and communicative. Service was quick and on time and the loaner car was extremely helpful. More
by cpalombo
April 16, 2020
I dropped my car off for a minor service issue on Monday morning. A courtesy vehicle was provided while my car was serviced. Josh Marchan, Service Advisor, called to let me know that my car was ready that s morning. A courtesy vehicle was provided while my car was serviced. Josh Marchan, Service Advisor, called to let me know that my car was ready that same afternoon and covered under warranty. Thank you for the prompt service, especially during these difficult times. More
by Sadie
Employees Worked With
Other Employees :
I cannot remember the woman’s name who provided my courtesy vehicle, but she is always very friendly and helpful.
April 15, 2020
They have an Awesome service department. Dan Davenport is the best! Customer service is first class Always. That’s why we continue to buy Mercedes from Lynn Whitty and Nick Pentas. the best! Customer service is first class Always. That’s why we continue to buy Mercedes from Lynn Whitty and Nick Pentas. More
by Teeta
April 11, 2020
Josh Marchan was so patient professional and knowledgeable about the products he is servicing - he made me feel very comfortable as a customer- I really enjoyed working with him and look forward knowledgeable about the products he is servicing - he made me feel very comfortable as a customer- I really enjoyed working with him and look forward to the next time More
by Michelle Daggs
Employees Worked With
April 09, 2020
Service Technician Josh, kept an open line of communication to address all of our automotive questions and concerns.We are definitely appreciative of the transparency and care during a time of d communication to address all of our automotive questions and concerns.We are definitely appreciative of the transparency and care during a time of difficulty, since we were dealing with the passing of a family member to the Coronavirus. More
by Penn
Employees Worked With
