Mercedes-Benz of Baton Rouge - Service Center

Routine 20k mile service Andrea was fast, friendly, and went above and beyond. She had a few minor scratches buffed out for us without us even asking. In these scary "pandem Andrea was fast, friendly, and went above and beyond. She had a few minor scratches buffed out for us without us even asking. In these scary "pandemic" times, it felt so good to have someone do a "little extra" for us. Made my heart smile. Thank you! More

OUTSTANDING!!!!!! Gwendolyn of Mercedes Benz of Baton Rouge did A GREAT job. Kept us posted, had A loaner consistent our GLE 350 waiting when we arrived. Repair time an Gwendolyn of Mercedes Benz of Baton Rouge did A GREAT job. Kept us posted, had A loaner consistent our GLE 350 waiting when we arrived. Repair time and cost was exactly as she said when we brought the car in for service. More

Always a pleasure working with D Arcy Hines and everybody at Mercedes Benz of Baton Rouge. They really know how to take care of the customers and the vehicles they represent thx! at Mercedes Benz of Baton Rouge. They really know how to take care of the customers and the vehicles they represent thx! More

I especially appreciated Victoria handling my recent service appointment. She was accommodating and prompt with updates and delivery of service. I was also pleased that the service had a $75 discount. service appointment. She was accommodating and prompt with updates and delivery of service. I was also pleased that the service had a $75 discount. I feel the service charges are especially high -therefore the discount was a pleasant surprise. More

Mercedes Benz of Baton Rouge has the best customer service department. Josh and the entire staff were very nice, friendly, and helpful. Thanks for a great service! I really appreciate it. service department. Josh and the entire staff were very nice, friendly, and helpful. Thanks for a great service! I really appreciate it. More

Outstanding customer service. The service was amazing. I look forward bringing my Mercedes to this location in Baton Rouge. The price was manageable and the customer service was ve The service was amazing. I look forward bringing my Mercedes to this location in Baton Rouge. The price was manageable and the customer service was very unique. Thanks for your assistance in taking care of my vehicle. More

Maintenance Service I dropped my car off at Mercedes Benz the night before my scheduled service appointment. The next morning I received a call from Andrea Bridwell in t I dropped my car off at Mercedes Benz the night before my scheduled service appointment. The next morning I received a call from Andrea Bridwell in the Service department letting me know that she had my car and would get it to the back to be serviced ASAP. Andrea, including other employees, have always been very friendly, accommodating, and eager to help. Its been a pleasure doing business with Mercedes Benz of BR. More

D’Arcy Hines—Thanks for going the extra mile(s)!! I appreciate the excellent service and attention provided. Appreciate MBOBR! Loaner SUV was awesome too! appreciate the excellent service and attention provided. Appreciate MBOBR! Loaner SUV was awesome too! More

Mercedes of BatonRouge is in my opinion, the best for customer satisfaction . Starting with Jessica, Dan who made it happen before my schedule appointment and Curtis the courtesy driver. customer satisfaction . Starting with Jessica, Dan who made it happen before my schedule appointment and Curtis the courtesy driver. More

Service Visit The service visit was easy because of the helpful people in the Service Department. Our Service advisor was D'Arcy and also helping were Victoria and The service visit was easy because of the helpful people in the Service Department. Our Service advisor was D'Arcy and also helping were Victoria and Lydia. They made sure that the work was done in a timely fashion and was correct. All of the three mentioned were great and others in the department were very attentive by making sure we had been helped. More