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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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520 Reviews

520 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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November 27, 2019

Always the best ! The level of service we receive at Mercedes of Baton Rouge can’t be beat . D’Arcy Hines has taken superb care of our cars for several years. More

by CBT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2019

Excellent and seond to none!!! Excellent experience and great work by the whole Team!! Would absolutely recommend MBOFBR for servicing and repair of your vehicle. Clean, comfortab More

by Todd N Foust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2019

Great Service Supervisor D'Arcy is the greatest!! He is knowledgeable, easy to talk with, and very attentive to my needs. The car wash is always nice. I love the express s More

by glynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2019

Scheduled maintenance I had my 70,000 mile scheduled maintenance completed. As always, D’Arcy Hines was very thorough and professional. I’ll continue to go back. More

by Bob A.
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

Very good service . I like the additional car wash and vacuum service.My advisor Victoria are very nice lady . I will come back for my car service again. More

by Gigi
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2019

Great Customer Service I brought my car in for scheduled service and Danielle Steib and the entire service team were great, as usual. The service department has always been More

by Christopher S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Steib
October 04, 2019

Appointment on time, Jessica welcome me and explain what had to be done. Service was fast. D’Arcy finish the paper work. That’s call team work. More

by HJB
Recommend Dealer
Yes
Employees Worked With
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2019

Great experience The service at Mercedes dealership was above par. The work was performed well and the staff was so accommodating. Having a loaner car was no problem a More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2019

Very Pleased! I am very pleased with my purchase, and follow-up service at Mercedes-Benz Baton Rouge. Anthony Peters (sales), and Victoria Vick (service) are outsta More

by Russ. Dawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Vick, Anthony Peters
September 21, 2019

Service department D'Arcy, my service advisor kept me posted every step off the way on the progress of what needed to be done and as the work was progressing on my vehic More

by ChefShells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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