Mercedes-Benz of Baton Rouge - Service Center

Great service The Service Center provided exceptional service. Joshua Marchan was very professional and kept me updated with the status of my vehicle while the work The Service Center provided exceptional service. Joshua Marchan was very professional and kept me updated with the status of my vehicle while the work was being done. More

Five year Service The dealership is most helpful accommodating our service needs and personnel are awesome. Starting with Allen salesman—after the sale!! Only matter I The dealership is most helpful accommodating our service needs and personnel are awesome. Starting with Allen salesman—after the sale!! Only matter I need us please take off Lorenzo’s name and put in mine Suzanne King Utrera Lorenzo died suddenly March 16, 2016 and this is painful memories. Thank You for your assistance and Yes Service is Second to No One. More

Great customer service all the time! I purchased my first Mercedes Benz about 10 years ago and started bringing it in to be serviced by Mr. Dan. He was a very honest person and always gre I purchased my first Mercedes Benz about 10 years ago and started bringing it in to be serviced by Mr. Dan. He was a very honest person and always greeted me with respect. I'm on my 3rd Mercedes now due to my 2nd being flooded out in 2016. Mr.D'Arcy has been my service advisor for at least the last 5 years and he is just as honest and helpful as Mr.Dan was 10 years ago. I always see Mr.Dan when I come in for service because he is now the service manager and his office is situated openly so that you can visiably see him and as a customer it gives me great comfort to know that he's able to see,greet and be available to customers. The waiting area is simply the best; computer access, refreshments, TV and a massage chair. The Best Service in Baton Rouge!! More

Good dealership Very nice and friendly. Easy to deal with. Beautiful facility. Finished in time estimated. As good a dealership as I have ever been in. You cannot go Very nice and friendly. Easy to deal with. Beautiful facility. Finished in time estimated. As good a dealership as I have ever been in. You cannot go wrong here. More

Best Service in Baton Rouge Brought my car in to put in a new front grill. Josh was awesome. Hey really took care of me, I did not have to wait. He later called to check to se Brought my car in to put in a new front grill. Josh was awesome. Hey really took care of me, I did not have to wait. He later called to check to see if I was happy with the new grill. Best service ever! More

Awesomely First service appointment and this was great experience with Andrew Perry! Very professional from the greeting at 0730, the issuing of the loaner veh First service appointment and this was great experience with Andrew Perry! Very professional from the greeting at 0730, the issuing of the loaner vehicle to the day I pick up my vehicle. Loved my first service visit! More

Great Service Representative Josh always greet my husband and I with enthusiasm. He listens to our concerns about our vehicles with understanding. He's the only consultant we like Josh always greet my husband and I with enthusiasm. He listens to our concerns about our vehicles with understanding. He's the only consultant we like to work with. More

Great Service Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicl Mercedes Benz has excellent customer service. I would recommend y’all to anyone. Very Friendly and helpful. And i would consider buying my next vehicle with Mercedes Benz. More

Happy Customer Mercedes Benz of Baton Rouge has the best service. They always treat me like I am their only customer. They get me in and out very quickly. Mercedes Benz of Baton Rouge has the best service. They always treat me like I am their only customer. They get me in and out very quickly. More

Did not fix provlem They told me the drive the car and all was fine. I drive it 20-30 yards and the problem repeats. I don’t think they drove the car. They even said the They told me the drive the car and all was fine. I drive it 20-30 yards and the problem repeats. I don’t think they drove the car. They even said they drive it several times. I don’t believe them. The problem repeatedly occurs. They changed my battery when car wasn’t showing any sign of needing it. They said it was maybe due to the battery. I am out $400 and the issues e I brought it in for is still happening. More