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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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520 Reviews

520 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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November 30, 2018

40,000 mile service Finished in a timely manner and informative. Check-in took a little longer than normal but in all he listened and addressed all my concerns which I ap More

by Cynt1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a review. We appreciate your constructive feedback and thank you for choosing #MBOBR!

November 20, 2018

Great experience I came in to get a 20k mile service. I pulled in to service department and had my loaner car and was on my way within 5 minutes. They called me when More

by Stationbestbaaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Acquaviva, Larry Mitchell
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and for choosing #MBOBR!

November 17, 2018

100% Professional Over the past 6 years of owning several MB the entire dealership has always been top rated in my opinion. I always recommend MBBR... Over the top prof More

by Hgc2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Pentas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Whisenhunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a five star review and for choosing #MBOBR! We appreciate your continued business and look forward to serving you again in the future.

November 15, 2018

Great service D’arcy is the best, he always treats me like I’m his only customer. Best service center I’ve ever delt with over the years More

by Msonnier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a five star review and for choosing #MBOBR!

November 07, 2018

GLC300 Coupe Service Courteous and professional service from schedule of service through delivery. Windshield was delivered in time for Service B. We are most pleased with More

by kraigmlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tear Walker
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a five star review and for choosing #MBOBR!

November 06, 2018

First Service Visit Buying a Class C motorhome on a MB Sprinter chassis I did not know how service would be handled. D’Arcy and MBOBR went above and beyond anything I exp More

by Groch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service tech was also outsy
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and for choosing #MBOBR!

October 28, 2018

Great The technician did an excellent job and was very professional, courteous , and prompt. He was efficient and serviced my car in a reasonable time. Grea More

by carolann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roadside Assistance Technician , Ron Escoe, Natalie Rabb
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a five star review and for choosing #MBOBR!

October 24, 2018

Excellent service ; friendly, professional and easy to get an appointment. We have been pleased with our vehicle and may purchase another one in the future. More

by HoneyBeeLa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and for choosing #MBOBR!

October 23, 2018

Visit on 10/23/18 Great service friendy people...makes me want to go back! Andrea B is always a pleasure to work with and Larry M always shakes my hand and we make good More

by Rudy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Mitchell
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and for choosing #MBOBR!

October 19, 2018

Great service Well organized check in with no waiting. I’ve had the same service rep for years, and she’s awesome. Margie goes above and beyond to take care of wha More

by Adele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marjorie Reiff
Dec 03, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a five star review and for choosing #MBOBR!

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