Mercedes-Benz of Baton Rouge - Service Center

They where very Nice and helpful This dealership has a amazing staff and the are kind and very helpful they took care of my problem let me know everything that was going on with my ve This dealership has a amazing staff and the are kind and very helpful they took care of my problem let me know everything that was going on with my vehicle More

Accommodating Service took longer than expected. We were provided a loaner. Darcy updated my license cover with his personal cover because the dealership was out of Service took longer than expected. We were provided a loaner. Darcy updated my license cover with his personal cover because the dealership was out of stock with them More

Fast and friendly Mr. D’Arcy Hines and the staff at MB of BR was great. They were very helpful, friendly, and efficient. Mr. Hines went above and beyond his duties to m Mr. D’Arcy Hines and the staff at MB of BR was great. They were very helpful, friendly, and efficient. Mr. Hines went above and beyond his duties to make sure I was completely satisfied. More

Great Experience-More than Met My Expectation Larry, shuttle driver, was extremely pleasant and accommodating. Much like my experience in sales with Ron, this dealership more than met my expectat Larry, shuttle driver, was extremely pleasant and accommodating. Much like my experience in sales with Ron, this dealership more than met my expectations. Thank you! More

Courtesy Service It was very convenient with scheduling my needed auto service. The service was completed in a timely manner. The staff was very friendly and keep me u It was very convenient with scheduling my needed auto service. The service was completed in a timely manner. The staff was very friendly and keep me up to date. The staff was very courteous. More

Very Great Service Easy to talk to and keep customer undated on progress of work been done on vehicle as well of how long will it take to be completed ,also put me in sa Easy to talk to and keep customer undated on progress of work been done on vehicle as well of how long will it take to be completed ,also put me in same class of vehicle,that I left in the shop More

Josh makes me Happy Happy Happy Great Service I love prepaid maintenance and tire and rim warranty. I also have exten d Warranty and Gap. A great place to visit. Always everyone is m Great Service I love prepaid maintenance and tire and rim warranty. I also have exten d Warranty and Gap. A great place to visit. Always everyone is most friendly. I love 💗 the courstey and friendly smiles. Great job. More

Great service . Called me to discuss options before they did the work. No surprises just honest questions and answers. The service manager was great. The only pro . Called me to discuss options before they did the work. No surprises just honest questions and answers. The service manager was great. The only problem I saw was it smelled like cigarettes when I got in my car. I’m sure whoever was working or cleaning car was a smoker. And me being a non smoker for over 15 years I could smell the aroma of a cigarette. More

Unexpected issue with vehicle battery What a pleasure it was to get a same day appointment and to be happily greeted by a number of staff. Our issue was resolved by 3:30 or so!! Great wai What a pleasure it was to get a same day appointment and to be happily greeted by a number of staff. Our issue was resolved by 3:30 or so!! Great waiting area with amenities: drinks, fruit, desserts, and coffee. More

Great service every time I am always pleased with the service I receive. Mercedes Benz always put their customers first. They are very accommodating and knowledgeable. The I am always pleased with the service I receive. Mercedes Benz always put their customers first. They are very accommodating and knowledgeable. The service advisor always makes sure that I understand everything from the beginning to the end. Great customer service. More