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Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

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520 Reviews

520 Reviews of Mercedes-Benz of Baton Rouge - Service Center

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August 03, 2018

2007 s550 I arrived early for my appointment and was immediately waited on. Gotten right out in my loaner. The service was all performed on the same day. Josh More

by Newtome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a five star review and for choosing #MBOBR!

July 25, 2018

Service Experience Excellent and organized service department. Pricing on items are very high. Spent $150 today on wiper blades? There are plenty of people that won’t bu More

by MLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria
Aug 20, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a some constructive feedback. We appreciate your business and thank you for choosing #MBOBR!

July 25, 2018

Service department is excellent! MERCEDES BENZ of BR has an excellent service department where all service personnel are well trained and knowledgable. I took my Mercedes in to be se More

by JimmyD1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our service department. We appreciate your business and thank you for choosing #MBOBR!

July 19, 2018

First visit for maintenance Excellent Service is what brings me back to be a long term customer... as a new Mercedes-Benz owner I was extremely pleased with the service and the a More

by MBbetnard18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Peters, Suzanne Sellers
Aug 20, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience! We appreciate your business and thank you for choosing #MBOBR. We look forward to serving you again in the future.

July 17, 2018

Need a new ture Everyone was very courteous and helpful. They explained everything well.and were clear in their explanations. The drive to Baton Rouge is worth the h More

by Unc74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Sellers
Aug 20, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! We appreciate your business and thank you for choosing #MBOBR! We know traveling can be a challenge and we appreciate your willingness to do so in order to do business with us. Thank you for being the best part of MBOBR :)

July 12, 2018

Great Customer Experience I dropped my car off to have a part replaced and I was greeted at the door and received awesome customer service the entire visit from Josh. I used th More

by 2blssd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Guice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our service department. We appreciate your business and thank you for choosing #MBOBR!

July 05, 2018

Service of GLK at MB Baton Rouge The team could not have been more attentive, efficient, and extraordinarily accommodating and kind. The service team performed details related to the More

by Tuppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our service department. We appreciate your business and thank you for choosing #MBOBR!

July 03, 2018

#D'ArcyHinesGREAT! D'Arcy made my experience GREAT! He went that extra mile and I am most grateful. All hats off to a wonderful person. Thank you so much! More

by Mrs550, brown75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review and thank you for choosing #MBOBR!

June 29, 2018

Service agent Joshua M. Took great car of me and out MB. Very good service. Joshua .M is great to work with. Fair and honest. I am trusting the mechanics work will be just as great. To soon to tell, but will More

by Baton Rouge Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for your candid feedback. We appreciate you choosing #MBOBR and thank you for taking the time to leave us a review!

June 23, 2018

Absolutely the best customer service. I always receive top notch attention when dealing with MBOBR. Here I’m not just a number, the staff is extremely attentive and professional. D’Arcy Hi More

by Windy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review! As always, thank you for being the best part of MBOBR.

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