Back

Mercedes-Benz of Baton Rouge - Service Center

Baton Rouge , LA

not yet
rated
520 Reviews

520 Reviews of Mercedes-Benz of Baton Rouge - Service Center

Sort by
June 23, 2018

always happy and please. Was smelling gasoline so I brought my car in to be checked.i was very please with the service and the time of the service. Thanks again! More

by mattie.lewis2145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Arcy
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review! We appreciate your business.

June 22, 2018

Great, helpful service department. They were very helpful and worked me in to have radiator repair work done. Josh was knowledgeable and provided us with estimates quickly. I was very p More

by Randham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review of your experience in our Service Department! We appreciate your business and thank you for choosing #MBOBR.

June 19, 2018

Service Review 6/18/18 Thank you Josh Marchan for an excellent service experience. Everything was expedited in a timely and professional manner. From intake to follow up, to More

by Char_BR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a positive review of your experience in our Service Department. We appreciate your business and thank you for choosing #MBOBR!

June 18, 2018

Took too long My first time bringing my vehicle to MB of Baton Rouge and I was a little disappointed at the end in the service as I expected better from what I thou More

by Cynt1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for your candid feedback on your experience in our Service Department. We appreciate your business and thank you for letting us know of an area where we can improve. Thank you for choosing #MBOBR!

June 15, 2018

Customer Set appointment for a Thursday morning car was not worked on until Monday? No help offered with loaner vehicle no help offered with delivery/pick up o More

by Mrcoffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

It is our understanding that your Service Advisor, Andrea has been in touch with you to resolve all issues. Please let us know if anything is still unresolved or if we can assist in any way. Thank you for your candid feedback and for choosing #MBOBR!

June 14, 2018

Great service Joshua keep me informed the entire time. The loaner was dropped off to me and my car was returned to me at job at my convenience. More

by MB300amg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Teekel
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our Service Department and for choosing #MBOBR!

June 07, 2018

Recall Service The service was prompt and professional. Josh explained the parts of my we're serviced as he directed my attention to the invoice. Afterwards, a gen More

by Cyclops1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our Service Department and for choosing #MBOBR!

June 06, 2018

Easy Peasy Upon arrival at the dealership, I was greeted with smiles from everyone. My service representative was very helpful and the service was speedy. Every More

by coopewe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Sellers
Jun 11, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for taking the time to leave us a positive review of your experience in our Service Department! We appreciate your business and thank you for choosing #MBOBR.

May 26, 2018

Regular maintenance . I always receive great service at Mercedes Benz of Baton Rouge. As usual, they were on time with check in, my loaner car, and maintenance work. More

by CarOwnerBR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D'Arcy Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Marchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review!

May 25, 2018

Service Thanks so much for fixing the problem! Was quick and I’m glad you noticed I needed new brakes before I go to North Carolina More

by Smp18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bridwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Mercedes-Benz of Baton Rouge responded

Thank you for leaving us a five star review!

...
40
...