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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,916 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,916 reviews

December 01, 2021

Mercedes USA sent me a navigation system upgrade for a fee. I took my car to Mercedes of Beaverton and they did the update but I could not find the block where I live in the map. When I took the car back More

by JCHE_2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the names
Report | Print
Dec 18, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Dec 20, 2021 -

JCHE_2001 responded

I have not heard back from Mercedes-Benz-USA neither from the Dealership Mercedes of Beaverton. How will they contact me if they don't have my phone number or email address. The other thing is why such a simple issue is so complicated to resolve. That tells me Mercedes-Benz and its dealerships don't care about their customers and it is good to lose them.

December 01, 2021

They were able to repair everything but it took awhile for them to get the parts. More

by SMLOBO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shack
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Dec 01, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. We appreciate your business and your patience while waiting for the parts to come in! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 01, 2021

Very accommodating and kept in great contact throughout the entire car buying process and good communication. More

by Grace.Wentzien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stomenger
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Dec 01, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your experience with us, Grace! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

December 01, 2021

I got the best customer service here. People from sale and finance departments are so nice. Thanks for them, I got my dream car! More

by ALEX813574713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffry Cook
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Dec 01, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review, Alex. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

December 01, 2021

Ryan was welcoming and professional. I appreciate his efficiency at check in and check out. More

by JAKALKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Report | Print
Dec 01, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 29, 2021

Jesus Morga is great! He offered to help to find a car that we would like to buy. He followed up fast. He completed the sale on time. More

by ERIC.ZHENG62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Morga
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Nov 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Eric, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jesus here at Mercedes-Benz of Beaverton. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 28, 2021

I’m so happy to say that Ryan and his team in the service department did an outstanding job of taking care of our issue. We had needed new brake pads and he checked us in and gave us our loaner car quickly s More

by DelfeyCousineau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 29, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear Ryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 27, 2021

Great experience. My car issues were solved quickly and in the first try. Customer service was also great. Good dealership to do business with would highly recommend them. More

by ANTONIOALCANTAR21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Antonio, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 27, 2021

I understand they are busy and short staffed, but not communicating updates to customers of what is delaying the service especially when the oil change is taking 3 hours going on 4 hours with no informat More

by DREADOSS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov
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Dec 14, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We appreciate all customer feedback as we're always striving to learn and improve the customer experience. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 27, 2021

On this service, their tech went beyond the required service the vehicle was in for and found additional repairs and order the parts. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Pat, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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