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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,835 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,835 reviews

June 25, 2021

Excellent service! I had some difficulty calling to change and make an appointment and getting through with the general number given on the website. After that was squared away though everything else w More

by MIKEBIGGI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 25, 2021

Excellent service and good communication from the staff members. Always happy to take my car to this location. More

by Jaziel Alejandro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for the great rating, Jaziel! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 24, 2021

They tried to overcharge me for a service they were advertising on their website and then tried to lie and say that it was a mistake when it's been on their website for some time. More

by Avalos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca Lee
Jul 11, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 24, 2021

Very impressed. Both Rebecca and Kevin were wonderful. So helpful and just a pleasure to work with, especially since we were 1100 miles from home. We would recommend your dealership in a heartbeat!! More

by TOOXINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
Jun 27, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this fantastic review, Christine. We're happy to hear that both Rebecca and Kevin were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 24, 2021

I was accommodated with a loaner car because the parts for my vehicle were not delivered on time for my appointment More

by TRICIAHAMM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
June 21, 2021

Norm Hunter in sales and all the other staff we met were very helpful, it was a good experience for me and my wife,Norm kept all his promises. Even though I’m from a small town , Roseburg Oregon, and don’t More

by jasperslap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Preston
Jun 21, 2021 -

Mercedes-Benz of Beaverton responded

Mark and Lorry, Thank you for your very kind review. Norman and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 21, 2021

Professional staff well prepared for my service appointment and completed the work efficiently. More

by NETZ44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jun 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 21, 2021

Had 9am appointment, advised it shouldn't take longer than an hour to hour and half. Told to return at 11am to be safe. Arrived at 11am to be told 5x it would be 5-10 minutes. Hour went by before I final More

by MAKAROWSKY.MATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't see anyone that helped me.
Jul 09, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Matt, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send me a message with your contact information so that I can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and I'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 21, 2021

Great. Polite. Professional. Great. Polite. Professional. Repeat. Repeat. Repeat. End. More

by MICK.HAGGERTY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of Beaverton responded

Mick, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 20, 2021

I had a really good service and fast . It was very nice a man with me , that makes me trust on the place and of course I will be back . More

by BLANCALLUVIA_14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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