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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,835 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,835 reviews

June 20, 2021

Love the parts department, this service was 😕 NOT great. Service person didn’t know what they were talking about. The service wasn’t a satisfying experience. Not going back. More

by GIGATAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
Jul 07, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send me a message with your contact information so that I can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 18, 2021

Efficient delivered car at time promised. Work was well done and a clean car. Since Cheis Walters took over service is top notch! Thank you! More

by Mercedesonly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 17, 2021

AAAAAAAAAAA-MAZING! Quick, friendly, and convenient! The service department got in same day and took care of my concerns. Chris, the manger, was extremely pleasant and attentive to my needs. The whole tea More

by ETRUEBLOOD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 16, 2021

Excellent service! First time visiting your location and beyond happy. Used to take all servicing to Wilsonville (last 10 yrs) but refused to give them my business when new owners took over. More

by Kelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear, Kelli, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 16, 2021

Customer service is very minimal. Little explanation of what needs to be done, and zero follow up. This seems to be a routine. I continue to be disappointed with the follow up aside from texting when paym More

by NICOLEGRAYSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
Jul 03, 2021 -

Mercedes-Benz of Beaverton responded

We're sorry, Nicole, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 16, 2021

The service advisor Rebecca Lee was completely not helpful and was not responsive. She didn’t give me a status till I complained, I had no idea of what was happening. the service manager helped in the More

by reagir007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
Jul 03, 2021 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let me know the best way to contact you, and I will reach out. We’d love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 16, 2021

They accommodate me and really help me with my needs the negative side is I'm always there bec they can't fix my car there always something wrong with my car good thing is I'm still under warranty if not it More

by MALDITA_028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jun 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rebecca and the team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2021

loved the service it provides, specifically Chris Browarski who handles my case. His attitude was very professional. I requested his assistance and will always do More

by HUNG.TRONG.VU
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your thoughts about your experience with our team here at Mercedes-Benz of Beaverton. We appreciate your business and look forward to seeing you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2021

Well taken care of by all, the service was completed in time. Allowed me just enough time to inquire about another vehicle, have already received the new quote that I requested. More

by DGHIZZONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stomenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2021

Chris Walters, the service manager, is exceptional to work with. Customer satisfaction is key to him and it shows at all times. Thank you for your service. More

by LISA KATHRYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Mercedes-Benz of Beaverton responded

Lisa, thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you next time! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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