Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Love the parts department, this service was 😕 NOT great. Service person didn’t know what they were talking about. The service wasn’t a satisfying experience. Not going back. Service person didn’t know what they were talking about. The service wasn’t a satisfying experience. Not going back. More
Efficient delivered car at time promised. Work was well done and a clean car. Since Cheis Walters took over service is top notch! Thank you! done and a clean car. Since Cheis Walters took over service is top notch! Thank you! More
AAAAAAAAAAA-MAZING! Quick, friendly, and convenient! The service department got in same day and took care of my concerns. Chris, the manger, was extremely pleasant and attentive to my needs. The whole tea service department got in same day and took care of my concerns. Chris, the manger, was extremely pleasant and attentive to my needs. The whole team really did a great job! More
Excellent service! First time visiting your location and beyond happy. Used to take all servicing to Wilsonville (last 10 yrs) but refused to give them my business when new owners took over. beyond happy. Used to take all servicing to Wilsonville (last 10 yrs) but refused to give them my business when new owners took over. More
Customer service is very minimal. Little explanation of what needs to be done, and zero follow up. This seems to be a routine. I continue to be disappointed with the follow up aside from texting when paym what needs to be done, and zero follow up. This seems to be a routine. I continue to be disappointed with the follow up aside from texting when payment is needed and pickup. More
The service advisor Rebecca Lee was completely not helpful and was not responsive. She didn’t give me a status till I complained, I had no idea of what was happening. the service manager helped in the helpful and was not responsive. She didn’t give me a status till I complained, I had no idea of what was happening. the service manager helped in the background to help me get things back on track. More
They accommodate me and really help me with my needs the negative side is I'm always there bec they can't fix my car there always something wrong with my car good thing is I'm still under warranty if not it negative side is I'm always there bec they can't fix my car there always something wrong with my car good thing is I'm still under warranty if not it's going to cost me More
loved the service it provides, specifically Chris Browarski who handles my case. His attitude was very professional. I requested his assistance and will always do Browarski who handles my case. His attitude was very professional. I requested his assistance and will always do More
Well taken care of by all, the service was completed in time. Allowed me just enough time to inquire about another vehicle, have already received the new quote that I requested. time. Allowed me just enough time to inquire about another vehicle, have already received the new quote that I requested. More
Chris Walters, the service manager, is exceptional to work with. Customer satisfaction is key to him and it shows at all times. Thank you for your service. work with. Customer satisfaction is key to him and it shows at all times. Thank you for your service. More