Mercedes-Benz of Beaverton

Mr.Robert is very kindly and honest person. He is a profession one and let me trust him. Thanks manager give me last good price.This is a great deal for me. Thanks profession one and let me trust him. Thanks manager give me last good price.This is a great deal for me. Thanks More

Very helpful and excellent follow through by all the individuals we came in contact with. I would recommend them to all of my friends and family individuals we came in contact with. I would recommend them to all of my friends and family More

I always have a VIP experience here. 10 cars into the experience since 2018 and every car has been stunning. Service is stunning. Management is on point. Finance department is on point. experience since 2018 and every car has been stunning. Service is stunning. Management is on point. Finance department is on point. More

I purchased my lease as certified and expected it would be detailed as though I was a new customer purchasing. Hillary was awesome to work with and did her best but was reliant upon others to provide quali be detailed as though I was a new customer purchasing. Hillary was awesome to work with and did her best but was reliant upon others to provide quality service. There was nothing about the transaction that made me feel special or valued in buying out my lease. More

Estimated service time was way off. Details of service were not covered in detail. Not a very friendly atmosphere or friendly service associates. There was a recall on my car that they did not recognize were not covered in detail. Not a very friendly atmosphere or friendly service associates. There was a recall on my car that they did not recognize or attend to. Very disappointing for the amount of the service charges. More

Bret, the sales manager and the girl in finance were all fantastic! My only concerns are the fact that my 20 Honda Accord only came with one key and no owners manual, which I believe Bret will follow up wit fantastic! My only concerns are the fact that my 20 Honda Accord only came with one key and no owners manual, which I believe Bret will follow up with me in. The actual buying process was relatively quick and painless. I purchased the platinum extended warranty, and I’m hoping this warranty works better than the Lithia warranty I had on my Passat. It’s not super clear where I should get my Honda serviced if I do need to in the future. The Warranty contract says a Lithia dealer, but the issue with my Passat and now my Honda, there isn’t a Lithia Honda dealership in the Portland area. I’d prefer my Honda to be serviced at the local Honda dealership, so I’d like to know the details of what to do once my factory warranty expires. Also, I purchased the unlimited oil changes and am expecting the Mercedes techs to be able to do (2 of those per year) as well as rotate tires. Thanks! More

I rarely write reviews, but am compelled due to the frustating experience. The administrative process is not in place and streamlined. From acceptance of offer to confirmation of shipping a car too frustating experience. The administrative process is not in place and streamlined. From acceptance of offer to confirmation of shipping a car took 2.5 weeks.. a total 3.5week acceptance to receipt of vehicle. Car was delivered with no copies of app artwork signed and I had to follow up and ask for the copies. Proper process and basic transaction not typical of what I have experienced at other MB dealers I have purchased from. New or CPO. Norm the sales man tried his best and was nice- but the dealer’s process and protocol’s need revisiting and procedures in place for better overall customer experience. More

Great customer service, very polite people, they satisfied my expectations and find the right car for what I needed. For me was the first time but not the last. Great job Mercedes Beaverton. Thank satisfied my expectations and find the right car for what I needed. For me was the first time but not the last. Great job Mercedes Beaverton. Thank you!! More

I would like this dealership to know about Chris Browarski and his team. He is very knowledgeable,professional and communicates extremely well. This team is an asset to your company. I am also happy Browarski and his team. He is very knowledgeable,professional and communicates extremely well. This team is an asset to your company. I am also happy that you are having the free car wash after a service More

Gami was great to work with. Very responsive to my calls and text. I received a call from the GM to make sure everything was going okay to complete the sale and offered his assistance if needed. Thanks sa and text. I received a call from the GM to make sure everything was going okay to complete the sale and offered his assistance if needed. Thanks sales team! More