Mercedes-Benz of Beaverton

Saturdays work Scheduling the appt for service on a Saturday was great. Service was completed on time - only one little issue was missed...forgot to reset the servic Scheduling the appt for service on a Saturday was great. Service was completed on time - only one little issue was missed...forgot to reset the service notification ..... is still reading that I have 13 days left before my next service. Other than that, great experience. More

Agony and Ecstasy It’s always difficult to move, finding new companies to serve your needs. I just moved to Oregon from Virginia. I do love the quality of a Mercedes It’s always difficult to move, finding new companies to serve your needs. I just moved to Oregon from Virginia. I do love the quality of a Mercedes Benz vehicle so I buy them new and keep them a long time. I chose Mercedes Benz of Beaverton and had some parts replaced etc. I believe no one is perfect so how we solve imperfections is everything! When a major part failed right after the annual service leaving me stuck on a highway for several hours — a relationship is tested, especially a new relationship. HATS OFF to Noel Preston and his team, they agreed to my requests on reparations that seemed fair to me... I’ve since learned they could easily not have been so fair and in fact it was superior service response to a long time loyal MB owner. I trust them and will continue to use Mercedes Benz of Beaverton exclusively and I’m sure to buy my first electric car from them too! More

Every aspect was terrific. Every aspect was terrific except using the web site to schedule an appointment for servicing. Maybe it was me, but I am not ignorant of using web sit Every aspect was terrific except using the web site to schedule an appointment for servicing. Maybe it was me, but I am not ignorant of using web sites to set up appointments and this one was difficult to use. I wanted an appt on the 28 but somehow after clicking on the 28th on the calendar I ended up with an appt on the 30. So I went with it because correcting the date was not worth the effort. More

MELANIE, Jason and Sharva: you rock! Upon arriving to the dealership for Melissa Dixon to collect her repaired Mercedes, I was approached by Sharva and he so impressed me with his profess Upon arriving to the dealership for Melissa Dixon to collect her repaired Mercedes, I was approached by Sharva and he so impressed me with his professional, positive demeanor. What better person to represent the dealership. While waiting I needed to speak with Jason-Lord of the Parts. He was excellent and so kind. I had actually spoken on the phone with him previously and mentioned to Melissa how wonderful he seemed so it was delightful to meet him face to face. Melissa and I live three hours away in Seal Rock and a Waldport. In all the traveling and stress, she forgot two passes-handicapped parking permit and the senior parks pass. She was distraught. I called enroute and spoke with Melanie. This fine employee took it upon herself to get permission to use HER OWN lunch break, car and gas to run Melissa her treasured passes. Give this incredible young woman a raise!! With that kind of personal caring and initiative combined with her professional attitude, you may have made a future customer out of me! Many thanks Melanie. You made the whole episode easier. More

Traded my car in for a newer model. Norm was very generous with his time. He took great care of me given that I had not purchased a car on my own for many years. No question was left u Norm was very generous with his time. He took great care of me given that I had not purchased a car on my own for many years. No question was left unanswered. He did a great job! More

Amazing Service! Amazing Service. The absolute best! So many thanks. Looking forward to a long term sales and service relationship as I have in the past. You guys rock Amazing Service. The absolute best! So many thanks. Looking forward to a long term sales and service relationship as I have in the past. You guys rock!!! Thanks again! Regards, Barclay More

Could not be better in every way. I drive 40 miles each way because of your great service to an 80 year old woman there only knows how to drive and put gas in her car. I drive 40 miles each way because of your great service to an 80 year old woman there only knows how to drive and put gas in her car. More

Airbag Replacement The work was done and I completely satisfied. The wait time was minimum and I still don’t understand why they don’t clear my schedule B services when The work was done and I completely satisfied. The wait time was minimum and I still don’t understand why they don’t clear my schedule B services when it was done a year ago. I wondering if they do Mercedes-Benz standard check up for my car? Why the schedule B still showing up. More

Great Car. Great Salesman. Great Dealership Purchased our car from Gene Luther. He was great to work with in all aspects. We really enjoyed meeting and working with him. Nothing but positive to Purchased our car from Gene Luther. He was great to work with in all aspects. We really enjoyed meeting and working with him. Nothing but positive to say about our car buying experience from start to finish. More

no hassle up front pricing. We had a great experience. Brett was the best from start to finish. This was the easiest car purchase we have ever made. We shopped for months and di We had a great experience. Brett was the best from start to finish. This was the easiest car purchase we have ever made. We shopped for months and did a lot of research, when it came time to buy the car we wanted Brett made it simple and quick. Other dealerships did not listen to what we wanted and just wanted to sell us other vehicles. We told Brett what we wanted and what we were willing to pay and the deal was made quickly. Salah was also great with the financing portion of the deal. This is a dealership that listens to what you want and finds a vehicle that is with in your price point. Love Mercedes of Beaverton. We will refer all our friends and family. More