Mercedes-Benz of Beaverton

Professional Norm sent me a reminder for service which was nice. Dylan did a great job and it was cool to run into Noel who did such an outstanding job for me at t Norm sent me a reminder for service which was nice. Dylan did a great job and it was cool to run into Noel who did such an outstanding job for me at the Portland dealership on my last Mercedes. More

One Call and Done We called on a used vehicle. Negotiated over the phone and drove down to pick it up. Staff was great. Fast friendly service. Vehicle we wanted at We called on a used vehicle. Negotiated over the phone and drove down to pick it up. Staff was great. Fast friendly service. Vehicle we wanted at the price we wanted. More

Excellent. Took care of me promptly gave me a loaner and the service was done at the time promised. I drive 80 miles round trip because of the excellent treatmen Took care of me promptly gave me a loaner and the service was done at the time promised. I drive 80 miles round trip because of the excellent treatment I receive. More

One of the best experiences in auto service! This is my first time using the service department of a Mercedes-Benz, and it’s been outstanding! Truly one of a kind, services provided included, co This is my first time using the service department of a Mercedes-Benz, and it’s been outstanding! Truly one of a kind, services provided included, complementary Uber, and a car wash! Wow!! Way to go guys. More

Awesome as usual! Been using this dealership for years for all 3 Benzs. We got hooked initially due to Chris Walters absolute customer focus/obsession. And that continu Been using this dealership for years for all 3 Benzs. We got hooked initially due to Chris Walters absolute customer focus/obsession. And that continues today. More

1st Service I just purchased a 2017 CLS 550 and needed 10K service. First time Mercedes owner and the Beaverton location was recommended by a friend for great ser I just purchased a 2017 CLS 550 and needed 10K service. First time Mercedes owner and the Beaverton location was recommended by a friend for great service. Chris was great to work with. Car looked great when finished with a vacuum and wash. Overall a great experience. More

My tire blew at 8K miles. My car is a lease vehicle Your service center folks were very helpful. My issues were more policy related. My car is a lease vehicle and all service must be performed by the Your service center folks were very helpful. My issues were more policy related. My car is a lease vehicle and all service must be performed by the dealership. I live in Battle Ground. We have tire shops but because of the policy and what I viewed as a tire defect I called the MB emergency folks and drove my car home. (I was on a major highway with no safe area to stop, a wife who has cancer and if I got a tow, no way of getting home and other issues.) They arranged for a tow truck and I selected you because the NATO location is downtown Portland , It was after 2PM and I did not have the current schedule for riots in Portland. Your folks were ready for me when I got there and replaced the tire but since you do not deal with tire problems it cost me 324 dollars. Now I found out that the failure was due to a pot hole somewhere along the line (another Portland special) and so in that sense it was not a failure per se but then again these are runflat tires and should be somewhat stronger. Bottom line, the service was excellent. Folks very courteous professional and knowledgeable. Wish you had a Washington location. More

THANKS Chris! Very helpful, knowledgeable, made sure everything was done, Appreciated his efforts - will go back again when I need service. Nice to have a dealersh Very helpful, knowledgeable, made sure everything was done, Appreciated his efforts - will go back again when I need service. Nice to have a dealership you can count on, THANKS More

June 2019 First, I'd like to recognize Kelly, (phone) she answered all questions, Dylan made the visit great. Very accomodating, and professional. Joe assisted First, I'd like to recognize Kelly, (phone) she answered all questions, Dylan made the visit great. Very accomodating, and professional. Joe assisted me with my loaner, and on request, when I picked up my car, he assisted me with my license plate screws, insuring that they all matched. More

Excellent Service and Knowledge They are the best Dillion always takes care of me in and out in a reasonable amount of time He also let's me know if I might need additional items, They are the best Dillion always takes care of me in and out in a reasonable amount of time He also let's me know if I might need additional items, like a battery this time I'm going on a road trip So I appreciated the heads up that battery was registering low. More