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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,836 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,836 reviews

August 04, 2014

Switched my services Beaverton Was so frustrated w/ Mercedes of Portland, I decided to go to Mercedes of Beaverton( even tho they are not as convenient as Portland. Yes I know they More

by MLee424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Temple
June 25, 2014

Surprises I was told that the service would take 3 hours and that a loaner car would be available for me to use. The loaner car was not available but I did get More

by 11MercedesC300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jul 11, 2014 -

Mercedes-Benz of Beaverton responded

Hello, I apologize that your experience did not live up to your expectations. We strive to provide excellent customer service and I would appreciate an opportunity to speak with you personally to address your concerns and find a way to earn back your trust. Please contact me directly at 503-296-1718. Best, Mike Rossi, Service Manager.

June 13, 2014

Exterior Paint,Fabric Protection,Interior Vinyl Leather I thought the men that did the 4 jobs on our new M-Class 350 were very through cleaning masking adding the paint sealant, Fabric protection, interior More

by russell1829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Green
June 04, 2014

The BEST This dealership is the most congenial, friendliest and most accommodating with whom we have EVER dealt - and we are not teenagers! Norm is awesome t More

by Cccinpdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chick
June 03, 2014

The Quintessential Car Service Experience My experience with Beaverton Mercedes has been very enjoyable. I have owned 24 new cars in my lifetime and my experience with Beaverton Mercedes sales More

by bjm1935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Green, Michael Rossi, Norman Hunter, Bill the Shop foreman, Matt in parts.p , Michael Rossi, Brandon Green
May 15, 2014

Rest assured The dealership as a whole does a horrible job of connecting with their current customers- HOWEVER I finally have something great to say- and it is abo More

by krnbbwrks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Temple
April 25, 2014

Honest Person Rob Temple, Few weeks ago i went to have my tires checked at the local tire store where i purchased them, while i was there i was told my tires pre More

by Mengesha1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Temple
April 07, 2014

I owned a 2007 GL450 and when I need service I always see Rob Temple in the service department. Rob is courteous, knowledgeable and always makes me feel comfortable, whatever my needs are on any given visit. More

by tbarkley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon King, Rob Temple
February 01, 2014

Horrible experience. Misleading, rude, and unprofessional. Never returned the call or emails, my information was not protected ( social security, name, address,...). I complained and sales man More

by Mercedeslover1347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon King
Feb 04, 2014 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback. I am very sorry that your experience did not meet your expectations. The situation you describe does not live up to our standards of exceptional customer service and your comments will help us improve your processes. As far as customer privacy is concerned, we do have processes in place to protect personal information and I assure you we take it very seriously. I would be happy to discuss your specific situation in person, so please feel free to contact me directly. Thank you, Shanon Mornhinweg General Manager

October 27, 2013

An unexpected Surprise. I expected great service from a Mercedes dealer to begin with, and Ata was all that a salesman of quality cars should be. Very low key, very knowledgeable, realistic negotiator tha More

by 1stMercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ata Shirazi