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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,916 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,916 reviews

January 03, 2023

Everything was great except they were very busy and slow to give updates. Then my service person had a person emergency and took off. Which is understandable but no one took over for him for a couple days. More

by GUMAGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Mercedes-Benz of Beaverton responded

We're sorry to hear things didn't go as planned. Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Please reach out to us at your convenience, if you'd like to discuss things further. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 03, 2023

Service itself was great. But the online booking is not that smooth. I’ll contact the advisor directly next time. Thx. More

by NICOLE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda
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Jan 04, 2023 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 03, 2023

Very helpful getting what I needed and a friendly, customer service oriented staff in the service department. More

by RYMANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 03, 2023

Service advisor was great (Ryan Collins). Unfortunately the left rear break caliper was not adequately tightened, rattling when going over bumps and the car needed to be returned to fix this More

by B53EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
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Jan 04, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and the team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 03, 2023

This is our MB car and our first service: I get premium brand, but why the premium price for a simple oil change? (I was in a bit of sticker shock honestly.) Also I filled windshield washer fluid the week More

by ERICHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jones
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Jan 04, 2023 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 03, 2023

The service department was extremely attentive. My service representative, Shak was informative and a pleasure to work with. More

by RSHICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda was excellent. 5 star!
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Jan 04, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 02, 2023

Great service. Adviser was very helpful I would recommend it to everyone. I am satisfied More

by TECHMOTORZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Novia Rodriguez, Vadim Balashov
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Jan 03, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

January 01, 2023

Mercedes-Benz of Beaverton is great dealership to buy a luxury car and live true Mercedes experience. More

by AKSHAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffry Cook
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Jan 02, 2023 -

Mercedes-Benz of Beaverton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

January 01, 2023

Friendly, helpful without being pushy. Explained my options and actually responded when I called them with a question More

by VIVIAN.OLSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Olsen, Vlado Baturan, Jesus Morga
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Jan 02, 2023 -

Mercedes-Benz of Beaverton responded

Thank you so much for choosing Mercedes-Benz of Beaverton! Please let us know if we can be of any more assistance! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

December 31, 2022

The reason I have 4 stars is because it’s not easy to make an appointment for service . I couldn’t schedule an appointment online, and also nobody answering my calls, then I did online live chat. I was More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
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Jan 02, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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