Mercedes-Benz of Beaverton

No followup on the car. I paid cash and it wasn't ready to go when I arrived. When driving the car, the turtle warning came on and the car had no power. I sent several text I paid cash and it wasn't ready to go when I arrived. When driving the car, the turtle warning came on and the car had no power. I sent several text messages with no response. Found it terrible that the response to the text BEFORE I bought the car was almost immediate. After purchasing, crickets. More

The whole process was not pleasant. Then I received vehicle with no paperwork. How do I know what to do if I don't have paperwork to see if I have plates Then I received vehicle with no paperwork. How do I know what to do if I don't have paperwork to see if I have plates More

Mehdi Jamil was our salesperson and he was excellent. He is kind, personable and knowledgeable. He made us feel welcome and did a great job to make what can be a stressful situation feel very easy. He is kind, personable and knowledgeable. He made us feel welcome and did a great job to make what can be a stressful situation feel very easy. More

Returning customer to MB of Beaverton for my second AMG. Great customer service, quick responses, and very professional brand ambassador and managers. Taylor and Zander have been most helpful. Great customer service, quick responses, and very professional brand ambassador and managers. Taylor and Zander have been most helpful. More

I liked our sales person I would give him 5 Stars. I have no idea who Daniel Morisato is. That being said, buying a car at Mercedes Beaverton was one of the worse car buying experiences I’ve had. The s I have no idea who Daniel Morisato is. That being said, buying a car at Mercedes Beaverton was one of the worse car buying experiences I’ve had. The stupid dealer markups, I felt like we were at a cut rate no name used dealer. The sales person that they tried to replace Jonte with was rude and is the reason why we left. We went to look at a 28-29k car and they came back at 38k, an extra 10k in dealer add ons. I bought the car for my wife after the sales manager called me the next day, only because my wife really liked the car or I would not have dealt with them. After having owned the car for approx 2 weeks, I’m already having to replace the brakes as well because they did not disclose that they were at 3-4mm. But I digress, my wife got the car she liked, I will just refrain from doing business with them again. More

Very easy and pleasurable car buying experience The entire process was less than a day entire process was less than a day More

Update. Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can Less than 7000 miles later, the car needs a new engine and is a total loss. Their warranty company "zurich" is also the second worst company you can possibly deal with short of this place. Paid $4000 for a powertrain warranty only to be told I would need to pay almost $5000 for a complete engine teardown to see "why" the engine failed so that they may or may not fix it under warranty. Its literally like dealing with a bunch of crooks. Contacted the dealer several times only to be blown off several times, they wont even look at the car as they "dont work on BMWs". Funny as you all serviced the vehicle prior to sale, and incorrectly installed a fuel pump that i had to pay $2000 to replace not more than a month ago. The certified BMW mechanic i found said they completely installed it wrong and didnt even bother to reconnect the air filter box at all. So also please steer clear of their inept service department. I am now having to file for bankruptcy and my amazing credit ive worked many years to earn is now ruined. Please steer clear of this place if it's the last thing you do. Worst car buying experience ive ever had in my life, its totally turned my whole life upside down from trusting a big dealership to do the right thing. -10 stars, they certainly do not deserve even 1. More

I have visited other Mercedes dealerships in the past and none of them were able to win my business like Norm and the staff has at this location. They also got me taken care of in record time. I was in and o none of them were able to win my business like Norm and the staff has at this location. They also got me taken care of in record time. I was in and out of the dealership in about three hours! I'm beyond appreciative of Norm, Zander, Daniel and all those that played a part in my exemplary experience. More

The service provided was exceptionally friendly and professional. Every question I had was promptly and thoroughly answered. professional. Every question I had was promptly and thoroughly answered. More

Drove 175 miles to dealership. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one. More