Alexander Biggers

The dealership and associate were helpful, friendly, and patient. They were communicative throughout each step and followed up afterward. patient. They were communicative throughout each step and followed up afterward. More

by MAXIMILLION.LATTIN Verified Customer Verified Customer

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Had a great experience buying my Mercedes-AMG GLA 35. Ryan was friendly, professional, and very helpful throughout the entire process. He made everything easy and straightforward. I’m very happy with my Ryan was friendly, professional, and very helpful throughout the entire process. He made everything easy and straightforward. I’m very happy with my purchase and would definitely recommend Ryan to anyone looking for a car. More

by JASWANTHROYAl Verified Customer Verified Customer

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Trade in value poor, manager was not very personable, communication was mediocre. I was unimpressed with their customer service communication was mediocre. I was unimpressed with their customer service More

by KARINE.INGRAHAM Verified Customer Verified Customer

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Fantastic service. Easy document work. Norm Hunter runs a fantastic shop. I highly recommend Mercedes of Beaverton. Easy document work. Norm Hunter runs a fantastic shop. I highly recommend Mercedes of Beaverton. More

by TYLERNAGEL1 Verified Customer Verified Customer

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Taylor was fantastic. He was super helpful, without being pushy. I told him that I worked with many salesmen going through the process of buying a car and I wanted him to He was super helpful, without being pushy. I told him that I worked with many salesmen going through the process of buying a car and I wanted him to be the person to help me. He is a class act. Friendly, helpful and knowledgeable. Alexander made the rest of the process seamless and got me out the door and on my way quick. The car was used, but they did a great job of making sure it was perfect before I drove it off the lot. Thank you for a great experience! I will return when I search for another car in the future. More

by LDSCHILLING Verified Customer Verified Customer

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Mehdi was fabulous and made us feel comfortable and good about our purchase. Very patient. about our purchase. Very patient. More

by SMGARG Verified Customer Verified Customer

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The dealership was very accommodating to our financing, titling and shipping needs for our new G63. titling and shipping needs for our new G63. More

by JEFF.PUREENERGYSYSTEMS Verified Customer Verified Customer

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Great meeting and working with Tek and facilitating the experience by allowing me to use a loaner and have a rep bring me the vehicle so I would not have to wait all day at the dealership as the documents experience by allowing me to use a loaner and have a rep bring me the vehicle so I would not have to wait all day at the dealership as the documents were processing. More

by CSM.KERSEY33 Verified Customer Verified Customer

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I cannot emphasize enough the horror this dealer put me through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty, a lawyer involved, mental, emotional, and financial stress like I've never experienced, and $2000 lost after they finally bought it back. In February 2026 I purchased a used 2024 RAV4 plug in hybird from this dealer. They provided me an extremely detailed inspection which was absolutely clean, after showing me a CarFax with a "minor" accident. Azoz, the salesman, told me that the damage was cosmetic and typically there is no mechanical damage. Taking both this information AND the clean inspection report, I assumed this was true. The day I bought the car I learned there was $2,000 worth of additional fees for services I did not want to buy, but they were not optional, and not included on the advertised price. This was where the scamming began. I decided to buy anyway, and the moment I got home and I stepped out of the car there was a suspicious squeak that I did not hear during my test drive. The car was returned less than 24 hours later for Mercedes to look at. Their mechanic said "it's just squeaking because it hasn't been driven in a while" and sent us away. One week later, I went to Toyota to have a couple of recalls done and asked them to look at the squeak. They IMMEDIATELY found significant mechanical damage and said "we would never sell this car" and were astonished at Mercedes' behavior. All in all, after having their collision specialist look at the car, there was about $10,000 worth of damage to repair from this "minor accident" with only "cosmetic damage". The inspector said the damage was "obvious", and upon review of photos and videos of the undercarriage, it was VERY CLEAR someone had done a shotty job attempting to repair the car before it came into Mercedes' possession - rusted out welds were obvious on the frame. A bent control arm. Subframe damage. Etc. All of which were marked "good" on Mercedes' inspection report. And had been inspected AT LEAST 3 TIMES - once upon their purchase of the car, once before my purchase of the car, and SUPPOSEDLY again when we brought it back the next day. All APPARENTLY "missed" by an incompetent team of people. After one and a half months of fighting with them, being gaslit and toyed with, I hired a lawyer. I had been recording all of our conversations since day 1. On the phone with the owner of Mercedes' one day, when I said "you're telling me you didn't SEE the rusted damage?" he replied "well, we didn't fix it". I have this phone call recorded. They FINALLY agreed to buy the car back from me and I lost about $2,000 from this deal. They even withheld money from me, which they owed me for buying the car back from me, until I demanded they pay me. Months later, I am STILL waiting for about $6,000 worth of refunds. I will NEVER buy from a dealer again without an external inspection, even if one is provided by the dealer. These people do not have your best interest at heart. They are here to make money and take advantage of people. The moment I walked into the dealer I told Azoz that my car had been stolen which was why I was looking for a new car. They added months to an absolutely horrific ordeal in my life. Find a better dealer, record all of your conversations, do an external inspection, and hold your xxxx ground. I will be doing everything I can to ensure this dealer is held to account for their lack of ethics and accountability. More

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Overall a very pleasant experience. Staff was friendly and kept in contact with us as we considered multiple options. Ultimately we chose Mercedes Benz of Beaverton because of the goo Staff was friendly and kept in contact with us as we considered multiple options. Ultimately we chose Mercedes Benz of Beaverton because of the good experiences we have had over the past decade with the first vehicle we purchased there and the quality of the vehicles they offer. More

by DUSTIN.HARELL Verified Customer Verified Customer

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