Alexander Biggers

Great meeting and working with Tek and facilitating the experience by allowing me to use a loaner and have a rep bring me the vehicle so I would not have to wait all day at the dealership as the documents experience by allowing me to use a loaner and have a rep bring me the vehicle so I would not have to wait all day at the dealership as the documents were processing. More

by CSM.KERSEY33 Verified Customer Verified Customer

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I cannot emphasize enough the horror this dealer put me through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty through. Run in the opposite direction. TLDR; hidden fees, $10,000 worth of undisclosed damage from an accident, 1.5 months of arguing and dishonesty, a lawyer involved, mental, emotional, and financial stress like I've never experienced, and $2000 lost after they finally bought it back. In February 2026 I purchased a used 2024 RAV4 plug in hybird from this dealer. They provided me an extremely detailed inspection which was absolutely clean, after showing me a CarFax with a "minor" accident. Azoz, the salesman, told me that the damage was cosmetic and typically there is no mechanical damage. Taking both this information AND the clean inspection report, I assumed this was true. The day I bought the car I learned there was $2,000 worth of additional fees for services I did not want to buy, but they were not optional, and not included on the advertised price. This was where the scamming began. I decided to buy anyway, and the moment I got home and I stepped out of the car there was a suspicious squeak that I did not hear during my test drive. The car was returned less than 24 hours later for Mercedes to look at. Their mechanic said "it's just squeaking because it hasn't been driven in a while" and sent us away. One week later, I went to Toyota to have a couple of recalls done and asked them to look at the squeak. They IMMEDIATELY found significant mechanical damage and said "we would never sell this car" and were astonished at Mercedes' behavior. All in all, after having their collision specialist look at the car, there was about $10,000 worth of damage to repair from this "minor accident" with only "cosmetic damage". The inspector said the damage was "obvious", and upon review of photos and videos of the undercarriage, it was VERY CLEAR someone had done a shotty job attempting to repair the car before it came into Mercedes' possession - rusted out welds were obvious on the frame. A bent control arm. Subframe damage. Etc. All of which were marked "good" on Mercedes' inspection report. And had been inspected AT LEAST 3 TIMES - once upon their purchase of the car, once before my purchase of the car, and SUPPOSEDLY again when we brought it back the next day. All APPARENTLY "missed" by an incompetent team of people. After one and a half months of fighting with them, being gaslit and toyed with, I hired a lawyer. I had been recording all of our conversations since day 1. On the phone with the owner of Mercedes' one day, when I said "you're telling me you didn't SEE the rusted damage?" he replied "well, we didn't fix it". I have this phone call recorded. They FINALLY agreed to buy the car back from me and I lost about $2,000 from this deal. They even withheld money from me, which they owed me for buying the car back from me, until I demanded they pay me. Months later, I am STILL waiting for about $6,000 worth of refunds. I will NEVER buy from a dealer again without an external inspection, even if one is provided by the dealer. These people do not have your best interest at heart. They are here to make money and take advantage of people. The moment I walked into the dealer I told Azoz that my car had been stolen which was why I was looking for a new car. They added months to an absolutely horrific ordeal in my life. Find a better dealer, record all of your conversations, do an external inspection, and hold your xxxx ground. I will be doing everything I can to ensure this dealer is held to account for their lack of ethics and accountability. More

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Overall a very pleasant experience. Staff was friendly and kept in contact with us as we considered multiple options. Ultimately we chose Mercedes Benz of Beaverton because of the goo Staff was friendly and kept in contact with us as we considered multiple options. Ultimately we chose Mercedes Benz of Beaverton because of the good experiences we have had over the past decade with the first vehicle we purchased there and the quality of the vehicles they offer. More

by DUSTIN.HARELL Verified Customer Verified Customer

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The whole process was not pleasant. Then I received vehicle with no paperwork. How do I know what to do if I don't have paperwork to see if I have plates Then I received vehicle with no paperwork. How do I know what to do if I don't have paperwork to see if I have plates More

by SUSANSELLSIT Verified Customer Verified Customer

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Mehdi Jamil was our salesperson and he was excellent. He is kind, personable and knowledgeable. He made us feel welcome and did a great job to make what can be a stressful situation feel very easy. He is kind, personable and knowledgeable. He made us feel welcome and did a great job to make what can be a stressful situation feel very easy. More

by ADAMGHARRIS79 Verified Customer Verified Customer

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Returning customer to MB of Beaverton for my second AMG. Great customer service, quick responses, and very professional brand ambassador and managers. Taylor and Zander have been most helpful. Great customer service, quick responses, and very professional brand ambassador and managers. Taylor and Zander have been most helpful. More

by JROGER9 Verified Customer Verified Customer

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Very easy and pleasurable car buying experience The entire process was less than a day entire process was less than a day More

by JONFMAYER Verified Customer Verified Customer

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Drove 175 miles to dealership. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one. Used car I was looking to by was being negotiated for. Ended up buying a new one for $300 more than the used one. More

by BAUM1267 Verified Customer Verified Customer

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Friendly, efficient, and Azoz was an exceptional salesperson. He was very genuine and knowledgeable. He made buying a vehicle a pleasant experience! salesperson. He was very genuine and knowledgeable. He made buying a vehicle a pleasant experience! More

by DSIGNR Verified Customer Verified Customer

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Awesome. Chincha is personable and so professional. She listened carefully to what we desired and found us the perfect car. No pressure and a wonderful car bu Chincha is personable and so professional. She listened carefully to what we desired and found us the perfect car. No pressure and a wonderful car buying experience. More

by RROGOWAY Verified Customer Verified Customer

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