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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,917 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,917 reviews

October 21, 2022

Car was delivered without all the headrests, A/C not fully functioning, no key to the wheel locks, non-run-flat tires and no spare, dirty, and much more worn than advertised. More

by AMOVERST
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Purchased through Driveway.com
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Oct 24, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 21, 2022

Great service at the Mercedes Benz of Beaverton. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. More

by SYNTHIAF03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Bryan Coughlin, Vadim Balashov
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Oct 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2022

Very very very will good job. He is excellent business man Thank you so much. More

by HONG_F_HA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stomenger
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Oct 20, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 20, 2022

The team is consistently professional and courteous. Before I leave at drop off I know exactly what is planned for the service and how much it will cost. When something comes up my Advisor Shak calls an More

by sas.strand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Beaverton, we look forward to having you as a valued customer for many years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2022

I bought a 2019 Infinity QX50. The drivers door had a scratch on it and Dennis took care of it. Also, I was told there was a 2nd remote for the car, but there wasn't. Dennis took c More

by EDDIENGLO
Recommend Dealer
Yes
Employees Worked With
Samantha Andrade Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Chris Myers, Dennis Graham
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Oct 20, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that Dennis and Chris were so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 19, 2022

They were great! Especially Jesus helped us to make the whole process smooth and enjoyable! More

by MANUEL QUINTERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar, Garrett Heinetz, Jesus Morga
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Oct 20, 2022 -

Mercedes-Benz of Beaverton responded

Thank you, Manuel, for your feedback on your recent visit to Mercedes-Benz of Beaverton. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your new vehicle! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 19, 2022

I was there for an oil change and it took over 2. 5 hours. On my way home my service light came on for an oil change More

by xcvan03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Coughlin
Report | Print
Oct 23, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 19, 2022

Excellent customer service. Very good about arranging for a loaner car while my car is in for routine service More

by genekolbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stomenger
Report | Print
Oct 20, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Beaverton, we look forward to having you as a valued customer for many years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 19, 2022

They are very on point. My experience with them has been very great in that they provide clear communication and no unpleasant surprise has ever come up whenever I bring my More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Oct 20, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review, Alex. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 19, 2022

Worst customer service ever o hade they kept my car for three weeks and no loaner car and I have to rent a car and they offer me loaner when I went to pickup my car and I have extended warranty and I suppo More

by Mohammad Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
Report | Print
Oct 23, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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