Mercedes-Benz of Beaverton

Had an excellent experience working with Kevin and vadim. Kevin expertly diagnosed my car and ordered the parts in a timely manner and vadim was very amicable about my price breakdown and payment at the end. Kevin expertly diagnosed my car and ordered the parts in a timely manner and vadim was very amicable about my price breakdown and payment at the end. More

Horrible! I was very disappointed with the customer service and would appreciate a chance to explain further. I was very disappointed with the customer service and would appreciate a chance to explain further. More

This is my first Mercedes I only got it because my online business if you get to a certain level in the company they pay for a Mercedes of your choice so since I never had one or driven one really I decided business if you get to a certain level in the company they pay for a Mercedes of your choice so since I never had one or driven one really I decided to get one. But anywho they made the service experience here wonderful I’ll keep coming back More

Charged me $355 for an oil change (schedule A) and wouldn’t run diagnostic on brake assist warning light. wouldn’t run diagnostic on brake assist warning light. More

I had a great experience here, great customer service, and really well detailed service. Kept me up to date with everything that was done to my vehicle. and really well detailed service. Kept me up to date with everything that was done to my vehicle. More

Fast and efficient and listened to my concerns. .Found an issue with my vehicle that Eugene brushed off as normalcy. .Found an issue with my vehicle that Eugene brushed off as normalcy. More

The purchase experience overall was very smooth, and should deserve 5 stars. I wanted to give three stars because when working with the financing department, I found there were a few more fees not initi should deserve 5 stars. I wanted to give three stars because when working with the financing department, I found there were a few more fees not initially shown on the agreement. The financial guy removed a few of them because they are apparently mistakes, but still charged one more fee. This is all okay, but when I said this was not right because we agreed to a contract without that fee, he basically said "we just charge this, or you don't have to buy this vehicle". I understand that fee may be added automatically by the system. But this attitude of "just suck up and pay, or we don't have to sell you the vehicle" sounds horrible. I decided to give one more star because I later worked with Jennifer Rodriguez. Her knowledge, talking to customers and showing respect and compassion, are all very impressive. She is also super reliable - she told me she'll get the task done the first thing next day and sent me a tracking #, and I indeed found the tracking # in my email the next morning. Thank you Jennifer ! Your skills of working with customers (esp difficult ones like me) should go along way. More

Service team was very kind and clear about the service we were having done. It was good. were having done. It was good. More

The service has been done fast in welcoming, professional and friendly manner. 100% happy Thanks! and friendly manner. 100% happy Thanks! More

I was lied to about my key fob being fixed and was told the bservice would take 4 hours, It took less than two hours and was quoted less over the phone than in person for the retail price of the service. the bservice would take 4 hours, It took less than two hours and was quoted less over the phone than in person for the retail price of the service. More