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Mercedes-Benz of Beaverton
Portland, OR
2,841 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,841 reviews
May 04, 2022
Coded something incorrectly on invoice, then the technician tried to laugh it off. I confirmed that I would be there at a specific time and day to pick up my car, and it took several people to actua technician tried to laugh it off. I confirmed that I would be there at a specific time and day to pick up my car, and it took several people to actually locate my car, I’m talking 45 minutes of this nonsense. My push start button was removed and thrown into the cup holder, why not put it back where it was originally? Also want to point out I had a question and called the service dept several days in a row, at different times, and even left a couple messages but they never returned the calls. Will never use the Beaverton location again. More
by SK
Verified CustomerEmployees Worked With
Nathan
Helpful May 04, 2022
Great service, we waited for long but finally we had great customer service!! Thank you Mercedes Beaverton!! great customer service!! Thank you Mercedes Beaverton!! More
by PRAMOD_KARANJIT
May 03, 2022
Service Counselor did a great job - Update promptly with problem occurs and fixed it as promised - Thank very much for your best service problem occurs and fixed it as promised - Thank very much for your best service More
by Alexander
Employees Worked With
May 03, 2022
Nice that they had two electric vehicles on display in the showroom - a Tesla and an Audi. the showroom - a Tesla and an Audi. More
by EVOLVES_2001
Employees Worked With
May 03, 2022
It was a good experience was professional fast no games no none sense overall good experience. no none sense overall good experience. More
by Fcarsenal1989
Employees Worked With
May 02, 2022
Great customer service and gets back quickly on questions asked about vehicles brought in for service! asked about vehicles brought in for service! More
by JSSCHOLES
Employees Worked With
May 02, 2022
Pathetic service. I would give 0 rating. Called 10 times but couldn’t get hold of the advisor. use. Advisors don’t check their emails too. Service desk/help desk is o I would give 0 rating. Called 10 times but couldn’t get hold of the advisor. use. Advisors don’t check their emails too. Service desk/help desk is of no use. More
by LIVEOREGON1
Employees Worked With
May 02, 2022
Shaq is fantastic. Quick at responding and always looking for a solution to make you happy Quick at responding and always looking for a solution to make you happy More
by Jtjphess
Employees Worked With
May 02, 2022
Always had a great experience with the people who have helped me here. Great service, terrible call center that schedules appointments though. helped me here. Great service, terrible call center that schedules appointments though. More
by MH
