Back

Mercedes-Benz of Bedford

Bedford, OH

4.2
167 Reviews

18122 Rockside Rd

Bedford, OH

44146

Directions

By Type

Showing 167 reviews

March 18, 2015

Exceptional I went in to get an oil change w/ the notion that I would have some "repairs" doe as well. Because of the year and millage on my car, there was a lot More

by Csnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Pilla, David Fratantonio, Aaron Neal
January 17, 2015

Life saver Management helped me out of a lemon 2014 vehicle I had from Porsche. Put me into a E class and even had a lower payment. Great guys here who really pu More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian M., Jamie Pilla
November 30, 2014

A Great Buying Experience I called ahead to inquire about a couple of certified pre-owned Mercedes Benz vehicles that I saw on the mercedesbedford.com website, and was happy to More

by suelynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Pilla, David Fratantonio, Orlando Crenshaw
October 17, 2014

Very Good Buying Experience From the moment I walk in the dealership I felt welcome. The staff and especially my salesperson, Sanford, were extremely courteous and attentive. I p More

by aholden1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sanford Haynes, Anthony Mascia, Orlando Crenshaw
August 28, 2014

Do not buy from this dealership Fell ripped off!!! Engine light came on 4 hours after delivery! Cleared the codes so I would not know! Don"t trust anything they say ! I thought Mr. More

by Grosse Point s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Orlando Crenshaw, Hugh Crouch
May 23, 2014

one person can spoil an entire experience My sales person was great, he was understanding and respectful during the death of my family member that delayed me picking up my vehicle. He was help More

by RNDunkirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe DeSanto, Hugh Crouch
May 07, 2014

Anthony Mascia Sales Anthony was a great help when searching for a car! He is super friendly and gets everything done in such a timely manner! I definitely recommend this More

by carlover12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mascia
March 07, 2014

Terrible service in the first year of ownership. Staff does not seem to care. Consistent re-occurring problems and lack of effort is appalling. I won't be back. And this is MBZ #5...so that tells you More

by shawno360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John DiVincenzo
January 28, 2014

Was referred to this dealership by a family member. Found a style automobile that I was excited about purchasing. Being that this was a brand new product, unfortunately an issue occurred with the new More

by sc1104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Pilla, Joe DeSanto
January 26, 2014

I was interested in a Ford Escape that this dealership had for sale. It was going to be a vehicle for my parents, they had two requirements for the Escape, AWD and Bluetooth. I talked with Mike and explai More

by ShaunW1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Smith