Back

Mercedes-Benz of Bedford

Bedford, OH

3.7
157 Reviews

18122 Rockside Rd

Bedford, OH

44146

Directions

By Type

Showing 157 reviews

January 06, 2013

We just moved to his from the east coast and we've been very pleased with service and attention that Jeff Miller and the Mercedes service dept has given us. More

by Traviata136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Miller, Jeff Miller
December 28, 2012

My car was do for service and i am extremely busy. I talked to Lionel my salesman who is the best, he had the sevice dept call me to arrange picking up my car. John called me back, they came and picked More

by Skoukouv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Brown and John , Lionel Brown El
December 14, 2012

Above and beyond job description. Both very professional. Great service, price, experience!!! Loved at-home delivery! Will definitely buy from Bedford Mercedes Benz again in the future. More

by George2555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina and Bill, Kristina Ohman, Bill Lanham
December 06, 2012

John did a good job reviewing our vehicle identifying the items wrong with the car. John did it in a timely manner. John did the inspection in a cost effective manner. More

by ddenny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Divincenzo, John DiVincenzo
November 28, 2012

Great customer service. Accommodated my schedule and serviced the car on a short notice before the Thanksgiving holiday. The service was done exactly when Al told me. More

by pierre.elhindi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al, Al Dadas
October 07, 2012

We have been going to this dealership for over 23 year (4 different cars over the years)and have been pleased every time.... otherwise, we would have gone somewhere else! We haven't taken advantage of the S More

by sassos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
al dadas, Al Dadas
March 11, 2010

Best experience that I have had purchasing a car and a top notch process for certified pre-owned. I was pleased with my experience from sales to management to service. I was able to secure a 2006 CLS55 A More

by rfiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoegler and Larry Smith
...
16