Back

Mercedes-Benz of Bedford

Bedford, OH

3.7
158 Reviews

18122 Rockside Rd

Bedford, OH

44146

Directions

By Type

Showing 158 reviews

June 05, 2020

I had a tremendous experience. Saad Toor reaches out to me with a great deal which we completes almost instantaneously. I’m Mercedes Bedford for Life! More

by oo69993
Recommend Dealer
Yes
Employees Worked With
Saad Toor
Jun 06, 2020 -

Mercedes-Benz of Bedford responded

That's wonderful to see! We can't wait to share your kind words with Saad! We look forward to working with you again.

June 05, 2020

First class! Great no, pressure sales person who was knowledgeable and professional! Finance person was also great and the high tech table to sign documents (instead of papers) is just classy! Sales p More

by mushdoc
Recommend Dealer
Yes
Employees Worked With
Saad Toor
Jun 06, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the excellent review! We're pleased to see that our team worked seamlessly to provide you with a pressure-free and smooth experience. Congratulations on your purchase!

May 22, 2020

Excellent service! Called before valet arrived and called when discovered issue with engine light to talk through diagnostics. Awesome service! Bedford Mercedes does a great job! My sales perso More

by Mml
Recommend Dealer
Yes
Employees Worked With
Dave Klausner , Dave Klausner, Aaron Neal
May 23, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We will be sure to thank Dave for providing you with excellent service. We look forward to working with you again.

May 22, 2020

Everyone is courteous and professional. I am never disappointed. Thank you so much for always making sure my car is in top shape and at a good price too. More

by HenryG
Recommend Dealer
Yes
Employees Worked With
Chris Tombow, Dave Silver
May 23, 2020 -

Mercedes-Benz of Bedford responded

We appreciate the excellent review, Henry. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 08, 2020

Excellent service at this dealership. Customer is constantly made aware of what needs to be done on auto. The entire staff possesses knowledge of the work and does it professionally More

by preacher.paul
Recommend Dealer
Yes
Employees Worked With
Chris Towbow, Joe DeSanto
May 09, 2020 -

Mercedes-Benz of Bedford responded

Thank you for taking the time to share your excellent service experience with Joe and Chris! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 08, 2020

Courtesy, timely manner. Always kept me updated. Professionalism.. My next purchase will certainly be at Rockside. I will definitely recommend to family and friends upon their next purchase. More

by Ms D
Recommend Dealer
Yes
Employees Worked With
Dave sliver
May 09, 2020 -

Mercedes-Benz of Bedford responded

We look forward to any future business. Thanks for taking a moment to share your feedback and recommendation for us! We wish you a wonderful day!

May 07, 2020

CLEAN COURTEOUS &PROFESSIONAL. SERVICE WAS FASTER THAN PREVIOUS TIMES. THE SERVICE CHARGES ARE A LITTLE EXPENSIVE FOR A GLOBAL PANDEMIC TO BE GOING ON.I APPRECIATE A.NEAL KINDNESS AT THIS TIME.MORE HAND S More

by curtessa
Recommend Dealer
Yes
Employees Worked With
Orlando Crenshaw, Aaron Neal
May 08, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the kind words, Curtessa! We are glad our team has taken care of you. We'll be sure to pass your comments on to our Management Team. Have a great day!

May 07, 2020

First time here for a recall repair.Fast and efficient First time here for a recall repair. Fast and efficient service . Thanks for not pressuring us to see other vehicles for sale. The cars sell themsel More

by Ivqtoo
Recommend Dealer
Yes
Employees Worked With
Chriss Burdis
May 08, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 04, 2020

Everyone was genuine, friendly, and helpful. Simon was Everyone was genuine, friendly, and helpful. Simon was very helpful and kind. Kareem was awesome Bob was great. I had very good experience wit More

by angelwilliams1015
Recommend Dealer
Yes
Employees Worked With
Bob, Kareem, & Simon
May 04, 2020 -

Mercedes-Benz of Bedford responded

Angel, thank you for taking the time to share your genuine, friendly, and awesome experience with Bob, Kareem, and Simon! It was our pleasure to work with you, and we look forward to working with you again in the future.

May 03, 2020

Great Expereince! Very prffessional and time efficient Took my Mercedes in for an Air Bag update. Just asked for this and no other service as I was pressed for time and money. They did exatly as I asked. More

by Timo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver and guy with pony tail
May 04, 2020 -

Mercedes-Benz of Bedford responded

Timo, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with David. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

...
8
...