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Mercedes-Benz of Bedford

Bedford, OH

3.7
157 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 157 reviews

April 17, 2020

Very friendly service people, they were able to get the service done timely and took extra care with the CV 19 that is going on. More

by Oc907
Recommend Dealer
Yes
Employees Worked With
Mike Smith, Dave Cory
Apr 18, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

April 16, 2020

Fantastic service all around. Great buying experience. And after a fender bender, terrific body shop and service. They take great care of their customers! A+ More

by Firstbeemer
Recommend Dealer
Yes
Employees Worked With
Saad Toor, Dave Silver, Dave McCaig, Aaron Neal
Apr 17, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 09, 2020

Dave Silver is the best! I had my 2019 S63 in for tire swap and a couple recalls. All work was done and car is perfect. Dave answered all questions and made sure I was b More

by DealKing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Silver
Apr 10, 2020 -

Mercedes-Benz of Bedford responded

Hello there, thank you for the kind words with Dave! We appreciate your business and are here anytime you need help!

March 25, 2020

My Experience at Mercedes of Bedford was excellent side S a aD who was my customer service rep and Bob laughed and who is the general manager really did a xxxx of a job getting me into my 2012 Porsche Paname More

by Anthony Smith
Recommend Dealer
Yes
Employees Worked With
Saad,GM bob
Mar 26, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the excellent review, Anthony. We will be sure to thank Saad and Bob for providing you with amazing service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 14, 2020

Excellent customer service!!! Everybody was please pleasant and willing to help. All of my questions were answered. I would recommend everyone that I know to this mercedes benz location. More

by riefs77
Recommend Dealer
Yes
Employees Worked With
Chriss Burdis, Aaron Neal, Jeff Miller, John DiVincenzo, Al Dadas, Dave Cory, Megan Bailey, Chini Graves, Nateisha Shaw, Lisa Baynes
Mar 15, 2020 -

Mercedes-Benz of Bedford responded

Thank you so much for your feedback in regards to our level of customer service. We really appreciate the recommendation. Let us know if we can be of assistance again with anything else, Riefs! We are here to help.

March 12, 2020

Super fast and professional service. Dave went above to make sure my service was taken care of and I had a loaner. Would recommend Bedford. More

by Speedds
Recommend Dealer
Yes
Employees Worked With
David Silver, Dave Klausner
Mar 13, 2020 -

Mercedes-Benz of Bedford responded

Thanks for sharing your review! We're happy to hear that Dave took such great care of you. Have a nice weekend; just let us know if we can be of service again!

March 07, 2020

Great experience I have purchased and had all of our Mercedes Benz cars serviced at Penske. Always good service and reasonable price work. Very professional and courte More

by F.dolence2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver. Ron Miller, Aaron Neal
Mar 07, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 04, 2020

Everyone was helping and courteous and very prompt. They did formed me of all the additional work needed. Along with the pricing. Very pleasant experience More

by Jancal
Recommend Dealer
Yes
Employees Worked With
Barb Salem
Mar 05, 2020 -

Mercedes-Benz of Bedford responded

It was our pleasure, Jancal. Thank you for allowing us to properly take care of your vehicle. We are always happy to assist you.

February 27, 2020

First rate service from beginning to end.Salesperson: First rate service from beginning to end. Salesperson: Earl Clark, 10 star ⭐️ rating. I’ve purchased several vehicles over the years with Earl, alwa More

by Yaheli
Recommend Dealer
Yes
Employees Worked With
Earl Clark - Sales & Leasing Consultant, Megan Bailey
Feb 27, 2020 -

Mercedes-Benz of Bedford responded

Yaheli, thank you for the very thoughtful review. Your kind words of confidence are very appreciated. Our team will always work strenuously to ensure that your needs are met. Please do not hesitate to inform us of any future needs and have a wonderful evening.

February 23, 2020

I am 71 years old bought dozens of cars,This was the best experience of my car buying life.All people were professional and pleasant.Highly recommend.Texted salesmen 9:00 pm on a Sunday and received an answe More

by Ededwards
Recommend Dealer
Yes
Employees Worked With
Saad ,Toor. 5 stars and Kareem Samad
Feb 24, 2020 -

Mercedes-Benz of Bedford responded

Edwards, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Saad and Kareem. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

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