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Mercedes-Benz of Bedford

Bedford, OH

3.6
155 Reviews

18122 Rockside Rd

Bedford, OH

44146

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Showing 155 reviews

May 22, 2020

Everyone is courteous and professional. I am never disappointed. Thank you so much for always making sure my car is in top shape and at a good price too. More

by HenryG
Recommend Dealer
Yes
Employees Worked With
Chris Tombow, Dave Silver
May 23, 2020 -

Mercedes-Benz of Bedford responded

We appreciate the excellent review, Henry. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 08, 2020

Excellent service at this dealership. Customer is constantly made aware of what needs to be done on auto. The entire staff possesses knowledge of the work and does it professionally More

by preacher.paul
Recommend Dealer
Yes
Employees Worked With
Chris Towbow, Joe DeSanto
May 09, 2020 -

Mercedes-Benz of Bedford responded

Thank you for taking the time to share your excellent service experience with Joe and Chris! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 08, 2020

Courtesy, timely manner. Always kept me updated. Professionalism.. My next purchase will certainly be at Rockside. I will definitely recommend to family and friends upon their next purchase. More

by Ms D
Recommend Dealer
Yes
Employees Worked With
Dave sliver
May 09, 2020 -

Mercedes-Benz of Bedford responded

We look forward to any future business. Thanks for taking a moment to share your feedback and recommendation for us! We wish you a wonderful day!

May 07, 2020

CLEAN COURTEOUS &PROFESSIONAL. SERVICE WAS FASTER THAN PREVIOUS TIMES. THE SERVICE CHARGES ARE A LITTLE EXPENSIVE FOR A GLOBAL PANDEMIC TO BE GOING ON.I APPRECIATE A.NEAL KINDNESS AT THIS TIME.MORE HAND S More

by curtessa
Recommend Dealer
Yes
Employees Worked With
Orlando Crenshaw, Aaron Neal
May 08, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the kind words, Curtessa! We are glad our team has taken care of you. We'll be sure to pass your comments on to our Management Team. Have a great day!

May 07, 2020

First time here for a recall repair.Fast and efficient First time here for a recall repair. Fast and efficient service . Thanks for not pressuring us to see other vehicles for sale. The cars sell themsel More

by Ivqtoo
Recommend Dealer
Yes
Employees Worked With
Chriss Burdis
May 08, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 04, 2020

Everyone was genuine, friendly, and helpful. Simon was Everyone was genuine, friendly, and helpful. Simon was very helpful and kind. Kareem was awesome Bob was great. I had very good experience wit More

by angelwilliams1015
Recommend Dealer
Yes
Employees Worked With
Bob, Kareem, & Simon
May 04, 2020 -

Mercedes-Benz of Bedford responded

Angel, thank you for taking the time to share your genuine, friendly, and awesome experience with Bob, Kareem, and Simon! It was our pleasure to work with you, and we look forward to working with you again in the future.

May 03, 2020

Great Expereince! Very prffessional and time efficient Took my Mercedes in for an Air Bag update. Just asked for this and no other service as I was pressed for time and money. They did exatly as I asked. More

by Timo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver and guy with pony tail
May 04, 2020 -

Mercedes-Benz of Bedford responded

Timo, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with David. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

April 26, 2020

This is a great dealership. My Mercedes-benz was picked up from my home and driven to the dealer for my yearly service with no charge for the pick up and drop off from Bay Village Oh to Bedford Oh. I chang More

by Musicman54
Recommend Dealer
Yes
Employees Worked With
Christine
Apr 26, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 17, 2020

Very friendly service people, they were able to get the service done timely and took extra care with the CV 19 that is going on. More

by Oc907
Recommend Dealer
Yes
Employees Worked With
Mike Smith, Dave Cory
Apr 18, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

April 16, 2020

Fantastic service all around. Great buying experience. And after a fender bender, terrific body shop and service. They take great care of their customers! A+ More

by Firstbeemer
Recommend Dealer
Yes
Employees Worked With
Saad Toor, Dave Silver, Dave McCaig, Aaron Neal
Apr 17, 2020 -

Mercedes-Benz of Bedford responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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