Mercedes-Benz of Bellevue

Anthony made buying my CLE 300 an easy, low-pressure experience from start to finish. He answered every question I had without rushing me, and was straightforward about the numbers and my trade-in. Davi experience from start to finish. He answered every question I had without rushing me, and was straightforward about the numbers and my trade-in. David in finance was just as good - he walked me through the paperwork clearly, explained the options, and got everything wrapped up quickly even though I changed my mind on some options couple of times. No games, no pressure, great buying experience. I drove away happy and would send anyone shopping for a Mercedes their way. Thanks, Anthony and David! Wayne took care of the window tint on my CLE and made the whole thing effortless. Easy to reach, clear about timing, and the car was ready right when he said it would be. Great communication start to finish - thanks, Wayne! More

No follow through after sales. I bought a used grand Cherokee a month ago. It’s been in the shop in Kirkland for two weeks. No contact from the sales department. Will not recommend I bought a used grand Cherokee a month ago. It’s been in the shop in Kirkland for two weeks. No contact from the sales department. Will not recommend this dealership or use them for anything ever again. More

I appreciate their excellent services starting with the service adviser, the driver who delivered the vehicle up to the service department manager. I continuously received follow ups through the repair pro service adviser, the driver who delivered the vehicle up to the service department manager. I continuously received follow ups through the repair process. More

The team provided excellent customer service and ensured we satisfied with the purchase. Love the Bellevue tam location. we satisfied with the purchase. Love the Bellevue tam location. More

Sold me at best value price straight foward and no surprises my experience with Anthony was polite , thoughtful and answered all issues surprises my experience with Anthony was polite , thoughtful and answered all issues More

Very friendly staff Very clean environment Very talented staff and service area I am very happy to meet this dealer. talented staff and service area I am very happy to meet this dealer. More

Alan the sales rep was very positive and helpful. He kept in touch and updated on status of availability of the car we were looking at. Everything went well thru the purchase. The sales manager cam He kept in touch and updated on status of availability of the car we were looking at. Everything went well thru the purchase. The sales manager came and spoke to us and clarified any questions we had. We are pleased with our purchase! More

I recently had a lot of work done on my vehicle including dealing with some tricky aftermarket parts that MB doesn't own that I needed to replace. Lola was extremely helpful throughout the entire process whe dealing with some tricky aftermarket parts that MB doesn't own that I needed to replace. Lola was extremely helpful throughout the entire process whether it was general communication, relaying important info to/from the techs, or getting a loaner delivered to me - she went above and beyond in all aspects of service. She was very kind, friendly, and commutative the entire time. I've always had good experiences with the MB service team before, but this was the best experience I've ever had with them!! More

Justin was so helpful and communicative. He goes above and beyond for service issues. I highly recommend him as a service advisor. He goes above and beyond for service issues. I highly recommend him as a service advisor. More

They were very friendly, knowledgeable and easy to work with throughout each phase of the process. I could not have had a better experience! with throughout each phase of the process. I could not have had a better experience! More