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Mercedes-Benz of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.5
513 Reviews
Mercedes-Benz of Bellevue is your nearby Mercedes-Benz dealership in the Pacific Northwest. We have an extensive selection of new and pre-owned Mercedes-Benz cars and SUVs in King County. Located in Bellevue, WA, and only 15 minutes east of Seattle, Mercedes-Benz of Bellevue is your local destination for all things Mercedes-Benz in the Greater Seattle area. Check out our website or visit our Bellevue showroom in person to find your perfect new or pre-owned Mercedes-Benz today!
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11850 Bel-Red Rd

Bellevue, WA

98005

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Showing 513 reviews

December 31, 2022

Took our car in for service (routine 40k) and my daughter’s headphones from back pocket were taken. Called and NO ONE has returned our phone call. More

by Kov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Jan 04, 2023 -

Mercedes-Benz of Bellevue responded

Hi Kov, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please call our General Manager at (425) 249-7391 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 29, 2022

I had a great experience at this dealership. Justin was very professional and asked all the right questions. I would highly recommend this dealership for buying a new or used car. More

by Beth Anne Auerbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cachopo
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Jan 02, 2023 -

Mercedes-Benz of Bellevue responded

Hi Beth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

Evan explained all the issues with details and was helpful in suggesting what can we do with the car More

by Arpit Agarwal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jan 01, 2023 -

Mercedes-Benz of Bellevue responded

Hello Arpit, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

Our ECS computer broke down a few weeks ago, resulting in an error code and check engine light. It required a part to be shipped from Germany right during the holidays. Jacob and team worked hard to get th More

by Franciscor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Lawler
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Jan 01, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

When I dropped off my car for regular service, it started snowing hard. The dealership was backed up because many could not make to work because of the additional ice storm. My service advisor (Matthew Mor More

by Budman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Morgan
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Dec 29, 2022 -

Mercedes-Benz of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 27, 2022

Amazing service. Lorenzo Johnson helped assist me with my car purchase. Patient, kind, and respectful are all words that come to mind with my experience. I recommend More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo Johnson
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Dec 28, 2022 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

December 27, 2022

Good dealer listen to customer and solves all the issues diligently! Highly recommend dealer for service More

by Rajendersaini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anonymous
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Dec 29, 2022 -

Mercedes-Benz of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 24, 2022

Amazing experience and staff at the deanship. There were very attentive, and provided me with space to make my decision. More

by 04_impala_respite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cachopo
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Dec 27, 2022 -

Mercedes-Benz of Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. We look forward to your next visit! Take care!

December 23, 2022

overall was good experience however drop off/pick up was a challenge and required some wait time. More

by gregreev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
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Dec 26, 2022 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2022

My service adviser Wayne Thiessen, he is so professional, can answer all questions and solve any issues. Everyone is very good performance and very helpful. Great job and much appreciated. More

by liusausang86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Thiessen and all of receptionists in front desk.
Report | Print
Dec 13, 2022 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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