Mercedes-Benz of Bellevue

Helpful and friendly service technicians. The facility is modern and clean with pull in service bay as your reception. Explanation of services conducted was good! The facility is modern and clean with pull in service bay as your reception. Explanation of services conducted was good! More

Just wanted to drop a quick shoutout here to Jason Urschel, Tae Hsu, and Jason Rogers for their help in picking up my pre-owned Audi Q5 TDI a couple of weeks ago. I had previously leased a C-Class fro Urschel, Tae Hsu, and Jason Rogers for their help in picking up my pre-owned Audi Q5 TDI a couple of weeks ago. I had previously leased a C-Class from Tae so knew they were a great shop to work with. In this case, this Q5 was a fairly rare car to find with the color, options, mileage, and service history and so I knew I was going to buy it if it checked out in person- and it did! These three guys had me in and out from test drive to signed papers in under an hour - has to be record timing! Jason Rogers cut me a very reasonable price on a bumper-to-bumper warranty and I was driving home my Q5 later that day. My ONLY complaint has nothing to do with the sale but more to do with the condition of the detail of the car. The prior owners clearly parked this guy outside and didn't wash it often, so the car needed a good claybar and polish. Even though it is a used car, I I was a bit disappointed the store didn't do this in anticipation of sale. A minor issue that I handled myself but wanted to call it out. More

They have always been top-notch in their service and in their knowledge, and explaining things to me their knowledge, and explaining things to me More

I worked with Jason and was able to drive home a really great Audi A7. We worked on the deal and wrapped everything up in a day. Additionally, I got great service from the repair team as I sought to keep m great Audi A7. We worked on the deal and wrapped everything up in a day. Additionally, I got great service from the repair team as I sought to keep my trade-in's new wheels and tires, which were for an A7. The wheel swap was done in just about 90 minutes. Great team all around! More

I stopped by on a whim to check out a car in the Mercedes parking lot and I took it for a test drive. Jeff Lewis was the sales person who helped us and he was very friendly and patient in helping us decide o parking lot and I took it for a test drive. Jeff Lewis was the sales person who helped us and he was very friendly and patient in helping us decide on a car. We never felt pressured to buy. It was the best car buying experience I have ever had. Everyone we encountered was very friendly and helpful. I have my first Mercedes and I love it! More

Great dealer very friendly and they have a clean facility that is welcoming. I was treated well that is welcoming. I was treated well More

Not happy with results in my Mercedes Benz dash board still rattling after bringing car twice still rattling after bringing car twice More

The Bellevue Mercedes Benz facility has a nice, friendly staff, beautiful facility and a very wide range of vehicles to choose from. staff, beautiful facility and a very wide range of vehicles to choose from. More

Similar experience with the service as others. Long story short, I purchased a new CLA 250. What really chapped my hide is those bums couldn't even clean the car for my appointment time when I pur Long story short, I purchased a new CLA 250. What really chapped my hide is those bums couldn't even clean the car for my appointment time when I purchased the vehicle. It literally had road grime all over it, and the interior had sticky little fingerprints all over the place. Perhaps my expectations are too high? But when you spend $50,000 on a car, I expect it to be cleaned up. Additionally, the sales people were not knowledgeable and not overly helpful. I've asked three times for information on window tinting and have yet to hear back from them. I called Lynnwood Mercedes and they were extremely helpful with my new cars window tint. I recommend only dealing with them. Lastly, dealerrating.com shows 4.6 out of five stars, that is dubious at best. Check out the ratings on yelp. Significantly different response from hundreds of your reviews on yelp. More

Clean and comfortable, however the after purchase car service is horrible. It has taken several weeks to get assistance for a second key fob on a used car purchase. I spoke to the service department inde service is horrible. It has taken several weeks to get assistance for a second key fob on a used car purchase. I spoke to the service department independently and they stated two business days after ordering the fob. I bought the vehicle on February 8th and I am still waiting for the salesman to get me the key fob. I work in customer service and this is completely unacceptable. More