Mercedes-Benz of Bellevue

Romeo’s unprecedented customer service and genuine kindness and personal attention to every detail is the definition of what true service should be. His eager willingness to go above and beyond is wha kindness and personal attention to every detail is the definition of what true service should be. His eager willingness to go above and beyond is what every Mercedes owner expects in “the best or nothing” Mercedes motto. With the pandemic throwing a wrench at everything (tough not having a loaner when I arrange for one because of the low loaner a availability, or lack there of). Romeo made up for it by providing first class customer service shutting my husband and I to enterprise rental. Not an ideal situation Romeo miraculously took care of us. This is not the first time he has been wonderful, he and Jerome always go out of their way to provide the best of the best and customer service. This means a lot to have such a wonderful staff. Thank you Romeo, Jerome and Mercedes for keeping your integrity and best of the best customer servics even through the pandemic. More

Always a pleasure having Mercedes-Benz of Bellevue service my Benz’s. Both Tony H. and Justin P. provide excellent service and they represent the product well. Justin always keeps me up to date on the service my Benz’s. Both Tony H. and Justin P. provide excellent service and they represent the product well. Justin always keeps me up to date on the work status and Tony is one the best Technicians. Also KUDOS to Jerome Brown! The Best service drive coordinator in the Pacific Northwest! More

They were able to recalibrate the blind spot monitor on the car we sent them. Advisor was nice to work with. the car we sent them. Advisor was nice to work with. More

The Mercedes’ of Bellevue service staff was professional and efficient as always. Glad to see the coffee machine is back! Looking forward to loaner cars being available again. and efficient as always. Glad to see the coffee machine is back! Looking forward to loaner cars being available again. More

My experience was quick and easy. From start to finish I was treated with respect From start to finish I was treated with respect More

Great service, very satisfied. A big shout out to Justin for answering all of my questions. Thanks Justin! A big shout out to Justin for answering all of my questions. Thanks Justin! More

Justin my service adviser is simply awesome. Know my car, the history, and what needs to happen for the next 1.5 years. MB Bellevue's service is a llittle more than the other MB in the area Know my car, the history, and what needs to happen for the next 1.5 years. MB Bellevue's service is a llittle more than the other MB in the area but I kept on returning just because they are the experts about my car. More

I've been a customer since I bought my first Mercedes there in 1998 (I'm simultaneously on my second and third now). The service department has always been great, providing immediate attention and great there in 1998 (I'm simultaneously on my second and third now). The service department has always been great, providing immediate attention and great communications, by very professional staff. More

I’m wondering if it has changed hands. The service is not as good as it used to be. The service is not as good as it used to be. More

Great dealership and friendly service, recommend and come back again. Never has issue, always took care of me. back again. Never has issue, always took care of me. More