Mercedes-Benz of Bellevue

Plan to come back for additional service in the near future with Jacob Lawler my service advisor. future with Jacob Lawler my service advisor. More

The experience itself was ok. I know there is severe shortage of cars and dealers are selling cars with 5k above MSRP. I made non-refundable deposit of 2.5k to reserve the car and applied for loan. It t shortage of cars and dealers are selling cars with 5k above MSRP. I made non-refundable deposit of 2.5k to reserve the car and applied for loan. It took a week for me to get the check. But in the meantime they put a lot of pressure on me to get the car within 2 days of it arriving at the dealership or lose it. They wanted me to go with their financing which was about 3% where as I was getting it for 1.5% from outside. I felt that there was lack of trust that I will buy the car despite me making 2.5k non refundable deposit. Other than this the process was smooth. Both Nick and Jacob were friendly and good to work with. More

5 star for Service - Car is smoother after run and they respect customer's wishes. I worked with Jesus Guerrero and it was great. 3 Stars for Communication/ Customer treatment - There was an issue with respect customer's wishes. I worked with Jesus Guerrero and it was great. 3 Stars for Communication/ Customer treatment - There was an issue with my parts getting backordered but it was not communicated to me on time and in multiple calls with customer service, I came to know about this. nor was the loaner car given at that time. There was no car available at the rental facility next day, so I was left with no car for nearly 5 days but was compensated later. More

Service Advisor Matthew Morgan at the Bellevue Dealership and David Nguyen Sales Specialist always exceed my expectations. Their responsiveness is always fast & efficient and the service they provide is beyo and David Nguyen Sales Specialist always exceed my expectations. Their responsiveness is always fast & efficient and the service they provide is beyond exceptional. This time Matthew assisted me with winter tires. He got me exactly what I wanted, made arrangements to have them fitted when I wanted (and on short notice) and throughout the process was graceful and attentive. I could not be happier, every time I need something, I am given the red carpet treatment. I would want to go anywhere else. More

Great service and always willing to accommodate customer's needs. Highly recommend this place for service. customer's needs. Highly recommend this place for service. More

Great staff and awesome service. I recommend this dealership. Looking forward to see them soon. dealership. Looking forward to see them soon. More

First visit for annual service since warranty expired. Seamlessly pleasant experience and felt valued as a customer. Thanks! Seamlessly pleasant experience and felt valued as a customer. Thanks! More

Jake is an amazing Service Advisor!! Best of the best for sure!! Top notch He has incredible customer service. sure!! Top notch He has incredible customer service. More

My service representative was friendly and professional. My car was super clean and well serviced. It was excellent overall. My car was super clean and well serviced. It was excellent overall. More

Bought my vehicle at this dealership some years back. Been serviced there exclusively since then. back. Been serviced there exclusively since then. More