Mercedes-Benz of Bellevue

I came in for a check engine light on my 2021 GLA. Jesus Guerrero and his team were fabulous and corrected the matter within several days. Interestingly, I brought the same issue up to a different dealershi Guerrero and his team were fabulous and corrected the matter within several days. Interestingly, I brought the same issue up to a different dealership where I purchased the car with unsatisfactory results. Mercedes-Benz of Bellevue is now our go to Mercedes location. Make sure to ask for Jesus! More

I have a wonderful service advisor and she has been very professional, attentive, personable. Sarah has made it easy for us t resolve and fix our car problems in timely manner. professional, attentive, personable. Sarah has made it easy for us t resolve and fix our car problems in timely manner. More

Wonderful customer service. The technical assistance was amazing. Thank you. amazing. Thank you. More

I was there for one year service for my GLE. Excellent service. Quick work and well maintained communication with the customer. I got my car back with very clean outside and inside. service. Quick work and well maintained communication with the customer. I got my car back with very clean outside and inside. More

Chinese service team is very good. I can express my idea clearly.So, The experience of purchase is excellent.It's easy,quickly,and safe. clearly.So, The experience of purchase is excellent.It's easy,quickly,and safe. More

Not enough explanation about what will be repair or replace and how much exact amount for rent a car will be occurred. Very poor after i got invoice for both... replace and how much exact amount for rent a car will be occurred. Very poor after i got invoice for both... More

I come here for regular maintenance on my GLK. Quality work and friendly people. work and friendly people. More

Excellent service. Good mechanics working on your car. The technicians were well trained to look into the issues. The technicians were well trained to look into the issues. More

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This dealership served me very well when owned by Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regul Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regular service. I delivered my car to the dealership at 9:20 am on a Wed. I was told when I arrived that I would not get. my car back that day, which was not what I expected. I wonder if I should have been given that info when I confirmed my service appointment. I got a call the next day that my car would not be ready on Thursday either, I finally got my car back on Friday morning. I appreciate Chris keeping me up to date on the delays. For more information on my experience with the dealership, please ask the top service manager about a very unhappy experience I had at the dealership a few years ago when I was charged more than $1800 for a regular service appointment. Also, regarding the last repair service, I did get a loaner car, which I appreciate, but the car was like driving a "toy" -- not up to your standards. More