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Mercedes-Benz of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.5
513 Reviews
Mercedes-Benz of Bellevue is your nearby Mercedes-Benz dealership in the Pacific Northwest. We have an extensive selection of new and pre-owned Mercedes-Benz cars and SUVs in King County. Located in Bellevue, WA, and only 15 minutes east of Seattle, Mercedes-Benz of Bellevue is your local destination for all things Mercedes-Benz in the Greater Seattle area. Check out our website or visit our Bellevue showroom in person to find your perfect new or pre-owned Mercedes-Benz today!
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11850 Bel-Red Rd

Bellevue, WA

98005

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Showing 513 reviews

November 29, 2023

Improved communication, client respect and auto maintenance! Big change since I was there last! Thank you. More

by snowwhi007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Dec 01, 2023 -

Mercedes-Benz of Bellevue responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Friendly, helpful, loaner cars available, quick car return, great communication throughout the day. I have never purchased a car from here I have only ever gotten my car serviced here. They are also do More

by fighonusc18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
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Nov 30, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

November 27, 2023

Wayne in the service department is excellent. He made my windshield replacement so easy and even followed up afterwards. Great service! More

by LexyBTodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Nov 30, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we're happy you found Wayne to be so supportive during your experience here at Mercedes-Benz of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

The professionalism was exactly what you’d expect from the Bellevue Mercedes dealership. We are now life long customers. Thank you and happy holidays! More

by jvwcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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Nov 26, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

Lorenzo is your go to sales person ! He is attentive and great with follow up. I have been buying cars from him for years and enjoy working with him tremendously. Service on the More

by tanyafraioli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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Nov 26, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (425) 249-7391 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 22, 2023

Wow the service department needs some serious attention. .. Wrong appointments, you have to follow up with them all the time and rude responses More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
seems to be all over
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Nov 24, 2023 -

Mercedes-Benz of Bellevue responded

Hello Sam, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 249-7391 to discuss what we can do to help.

November 21, 2023

Very happy with our recent experience at Mercedes-Benz of Bellevue. Very good customer service and communication. We were provided a loaner car as the servicing was going to take a full day, and they were More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Purdy
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Nov 23, 2023 -

Mercedes-Benz of Bellevue responded

Hi Jody, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Bellevue and we hope to be of service again in the future.

November 11, 2023

Good people great service and very friendly and on time and keep checking on you to make sure everything was okay li like to thank Jacob very nice person More

by dancewithdavidlyahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Nov 14, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

i have purchased a $145,000 car from this dealer over a month ago as an out of state buyer. They have not registered the vehicle and i am unable to drive it. After weeks of unanswered calls and emails th More

by Dmitry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Bolstad, Isaiah Malvar, Jason Rogers
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Nov 14, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Bellevue take our reviews very seriously. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 249-7391 when you have a chance. Thank you, and we look forward to hearing from you.

November 06, 2023

Easy experience. Was able to get my desired car quickly, easily, and with care. Will come back again More

by gerardisrael1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Hornsby
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Nov 08, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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