Mercedes-Benz of Beverly Hills

The teams at the Beverly Hills service department seem to work well together. Except the loaner car dept. work well together. Except the loaner car dept. More

This was the first time that I sought service for my car. My service advisor, Mark Oliver, was efficient, pleasant, and knowledgeable. The ladies at the checkout were kind and facilitated a quick, easy dep My service advisor, Mark Oliver, was efficient, pleasant, and knowledgeable. The ladies at the checkout were kind and facilitated a quick, easy departure from the service center. Added bonus - received a kind greeting from Bruno when I arrived this morning More

Superb experience from beginning to end. It felt great to know that the service advisor was able to tell me exactly what I needed without doing unnecessary work. It felt great to know that the service advisor was able to tell me exactly what I needed without doing unnecessary work. More

Great people skills from everyone&Silvia is the best service advisor&gives best customer service! service advisor&gives best customer service! More

I had a long wait (2weeks) to get an appt to have a minor problem checked and fixed. Service then took 2 1/2 days to actually get around to servicing my car. problem checked and fixed. Service then took 2 1/2 days to actually get around to servicing my car. More

Perfect excellent service number one helpful personality happy at work speaking Farsi Well-mannered 100 happy at work speaking Farsi Well-mannered 100 More

Jose Ramos was excellent at communicating with us while our car was being worked on. our car was being worked on. More

Great place to purchase a vehicle! Knowledgeable, friendly, no pressure and a great positive attitude. See YOURIY for your next vehicle purchase! Knowledgeable, friendly, no pressure and a great positive attitude. See YOURIY for your next vehicle purchase! More

Total professionalism! From my first contact (online) through the entire process, everything was handled very professionally and efficiently. Ronald had everything ready f From my first contact (online) through the entire process, everything was handled very professionally and efficiently. Ronald had everything ready for our first visit/test drive and was able to answer our questions knowledgeably, which was a refreshing change from our experiences at another rival dealership. They got us an excellent deal--we were comparing 3 similar cars at 3 dealerships and BH beat the other pricing! The entire process took a few hours but was handled without delays. They were able to prepare the car and we drove off with it the same day. Jay, the person providing the car education piece was also very thorough and knowledgeable and was patient with my questions. Overall, a well run dealership with the expected Mercedes professionalism. Well done to the GM for attracting such great talent and making them empowered to deliver excellent customer service. More