
Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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My recent experience with the staff at MB of Beverly Hills was nothing short of amazing. The staff were professional, knowledgeable and courteous. Tina Carston was particularly remarkable. She took the Hills was nothing short of amazing. The staff were professional, knowledgeable and courteous. Tina Carston was particularly remarkable. She took the time to explain everything about my vehicle to me to ensure I was comfortable with my purchase. More
My service advisor Harry A. is terrific. However, the actual service provided by the physical service department was the single worst experience I’ve ever had with any dealershi is terrific. However, the actual service provided by the physical service department was the single worst experience I’ve ever had with any dealership. All I needed was two tires replaced. The short version is that so far I have had to make 6 trips to Mercedes Beverly Hills and they still haven’t gotten it right. They keep putting the wrong tires on my car. Stunning, isn’t it? They can’t put the right tires on a car. If they can’t get that right, I’m truly worried about any technical work they do. I have to return the car tomorrow for another attempt to put the right tires on. This is a total waste of time. And a deeply disturbing experience. More
I love going to Beverly Hills service center, it’s so convenient and Andreas is very professional and knowledgeable, provides me with great advice. I brought in my E350 for Service A, dropped off in the convenient and Andreas is very professional and knowledgeable, provides me with great advice. I brought in my E350 for Service A, dropped off in the morning and was ready by 1pm. It was such a quick turnaround. Highly recommended! More