Mercedes-Benz of Beverly Hills

Mark Oliver in customer service is customer focused with great communication and friendly demeanor. He can explain what’s happening with my car easily. great communication and friendly demeanor. He can explain what’s happening with my car easily. More

My sales associate, Tina Carston, was amazing. Tina advised me from my initial interest through delivery and setting up my car. She was always attentive & available over a 6 month process as my ca Tina advised me from my initial interest through delivery and setting up my car. She was always attentive & available over a 6 month process as my car was in development. More

I wanted to take a moment to express my sincere appreciation for the outstanding experience I had during the purchase of my GLE 450. From start to finish, every aspect of the process was handled wi appreciation for the outstanding experience I had during the purchase of my GLE 450. From start to finish, every aspect of the process was handled with professionalism, efficiency, and genuine care. The finance department was incredibly helpful — responsive to all my questions and made everything smooth and stress-free. A special thanks to Kyle, who was an excellent sales consultant: knowledgeable, patient, and truly attentive to my needs. And of course, I’d like to recognize Manager Fuzzy, who was simply exceptional. His leadership and warm approach made the entire experience feel personal and seamless. Thank you again for providing such a positive and memorable car-buying experience. I will gladly recommend your dealership to friends and family. More

Great service on my walk in. Needed a new tire and even though it was lunchtime, they fixed it pretty quickly.. Needed a new tire and even though it was lunchtime, they fixed it pretty quickly.. More

I brought my car in with a punctured tire. They had my tire replaced, all tires filled and checked and had my car washed in less than 2 hours. I’m so grateful! Michael and Steve were awesome! They had my tire replaced, all tires filled and checked and had my car washed in less than 2 hours. I’m so grateful! Michael and Steve were awesome! More

Outstanding service adviser, Terry McKie. . prompt, responsive, knowledgeable and available. Works hard on my behalf. . prompt, responsive, knowledgeable and available. Works hard on my behalf. More

I’ve been coming here for 10 years, and they never disappoint, they make you feel like the most important person in the world. Everyone is so friendly and the service is always fast friendly and hones disappoint, they make you feel like the most important person in the world. Everyone is so friendly and the service is always fast friendly and honest. Beyond happy with my latest visit, Carlos my advisor was amazing and my car came back better than ever! Thanks everyone! More

Unprofessional service department charged me and released my car after having it for a month to fix an AC problem but they didn't fix anything released my car after having it for a month to fix an AC problem but they didn't fix anything More

Very pushy for services and not considerate of timing, when vehicle needs to be returned. Horrible experience with loaner vehicle when vehicle needs to be returned. Horrible experience with loaner vehicle More

Always a pleasure seeing everyone at the service center. Everyone is always extremely nice and accommodating. I work with Steve Mendoza, always a great experience, very helpful and mindful. Went to pick u Everyone is always extremely nice and accommodating. I work with Steve Mendoza, always a great experience, very helpful and mindful. Went to pick up G Wagon today but Steve was off for the day. Michael who is in next office jumped straight in to help me out, extremely nice, explained the invoice and even helped me carry luggage to the car. Proper Fam!! More