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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
767 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 767 reviews

February 06, 2025

My experience with Ivan was great he took great care of me and his service was excellent. More

by Fmsterman@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Feb 11, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

Terry McKie is amazing. He makes the whole process very easy. He is the reason I keep buying a Mercedes. More

by dnabatoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McKie
Feb 11, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

Juan greeted me by name, knew the history of my car and processed me quickly. A ride was there to take me home almost as soon as we finished. The car was done by early afternoon and was delivered beautif More

by KapGrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ramos
Feb 10, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Christian Chandler is exceptional, professional . I value working with him and hope he gets recognized as a very valuable person. More

by flutes-girder6z
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chandler
Feb 10, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

The service department is efficient, works quickly, and has a variety of promotions on general repairs each month. 10 years they have been servicing my car keeping it in tip top condition. With general mai More

by Sherrixholman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Feb 10, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Beverly Hills. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2025

The advisor was very helpful and informed me about all the services that my car needed. She also reserved a loaner’s car for my next services in two days because she said the part was not available, which More

by Afsaneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
Feb 07, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Afsaneh, thank you for taking the time to leave a review for us at Mercedes-Benz of Beverly Hills. We're happy we could meet your expectations! We look forward to your next visit! Take care!

February 04, 2025

Very helpful, patient and attentive. Always work with Harry for my car needs. Always recommend him for anything during your Service visit. Be sure to ask for Harry. More

by DannyMunoz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Feb 07, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

February 02, 2025

Clean, good customer services, on time, helpful, good work, everyone behaves appropriately so thank you all More

by shadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McKee
Feb 03, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello Shadia, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2025

The dealership service department I find to be unethical. Prices quoted for various services were considerably higher than the competition. More

by bobzapel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment.
Feb 06, 2025 -

Mercedes-Benz of Beverly Hills responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Sam Yadegari General Manager Mercedes-Benz of Beverly Hills syadegari@bhbenz.com (310) 248-4272

January 31, 2025

The service department, specifically Marina, is a very customer focused and hard working person. She is the reason why we keep buying Mercedes. She was trained by Mary St. George, who was our previous se More

by maralkazaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Martinez
Feb 03, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! Please let us know if there is anything else we can do for you; we are more than happy to help!

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