Mercedes-Benz of Beverly Hills

Our agent was the best and we would recommend him to our friends and family now. friends and family now. More

Steve was very helpful and kind. The service was easy and quick with not much of a wait time! Looking forward to coming here again. The service was easy and quick with not much of a wait time! Looking forward to coming here again. More

Maria Martinez is the best service advisor I’ve ever had. My experience last year with someone else was awful. I vowed never to return to this location, but I came back because of the convenience of locatio My experience last year with someone else was awful. I vowed never to return to this location, but I came back because of the convenience of location. I will request Maria for any service I need in the future. More

The crew always is helpful, considerate and kind. I prefer the text updates especially. Keep up the good work. I prefer the text updates especially. Keep up the good work. More

Paul was very attentive and very helpful, he knows his job and was very thorough in explaining job and was very thorough in explaining More

Michael Reyes is the absolute best! The only reason we take our cars to BH MBZ The only reason we take our cars to BH MBZ More

Said was absolutely fantastic throughout my car-buying experience! From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the perfect car. He made the entire p experience! From start to finish, he was professional, knowledgeable, and genuinely cared about helping me find the perfect car. He made the entire process smooth and stress-free, going above and beyond to answer all my questions and ensure I felt confident in my decision. I’m incredibly grateful for his expertise and outstanding customer service. Thank you, Said, and the rest of the wonderful team, Lindsey and Frank, for making this such a great experience! You’re all amazing! More

I had an extremely disappointing experience with this dealership when I purchased a 2021 CPO Mercedes GLA 35 AMG. From the start, the car had issues, including transmission problems, power steering vibra dealership when I purchased a 2021 CPO Mercedes GLA 35 AMG. From the start, the car had issues, including transmission problems, power steering vibrations, and squeaky brakes. Despite bringing the car in for service right away, only the transmission issue was fixed. They couldn't identify the vibration issue, and they told me the squeaky brakes were “normal” because they were new. Months later, the brake problem worsened, and since I had just purchased the vehicle as a Certified Pre-Owned (CPO) car, I returned to the dealership for help. They told me the brakes were rusted and that this wasn't covered under the warranty. Mind you, I had been complaining about this issue since the purchase, yet nothing was done to address it earlier. To make matters worse, during my service visit, they replaced the battery in my key but somehow lost the insert part. Despite my efforts to follow up, I never received any response regarding the replacement of the key. I contacted Mercedes-Benz North America, who reached out to the dealership on my behalf, but it’s been months with no resolution. The lack of communication, poor service, and failure to address ongoing issues with the vehicle have made this one of the worst car-buying experiences I’ve ever had. I highly recommend avoiding this dealership. More

The workers were very nice and pleasant. They didnt hassle us to buy a car but they showed us the cars we wanted to see. They didnt hassle us to buy a car but they showed us the cars we wanted to see. More

Lauren is a phenomenal person! She is incredibly understanding, kind and goes above and beyond! She is incredibly understanding, kind and goes above and beyond! More