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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
1,024 Reviews
Call Dealership (424) 389-0684
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9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 1,024 reviews

August 01, 2025

I love working with my service advisor Terry McKie! He is the best and has the BEST customer service skills! He goes above and beyond for you and your vehicle! More

by Recio76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McKie
Report | Print
Aug 03, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found our staff Terry to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2025

Lauren was fantastic. She got the work done under difficult circumstances. BH Mercedes is the best. More

by ilkallick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Bauman
Report | Print
Aug 01, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2025

Lauren Vaunan is the best service rep I have ever worked with. She’s very thorough and goes out of her way to make sure everything is taken care of. And the staff are all very helpful. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Bauman
Report | Print
Aug 01, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Suzanne, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2025

“Simply the Best” dealership. I have been purchasing cars and services since 2002. Everything has always been a five star. Terri and the others make it this way. I trust them. More

by John X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri, Lauren
Report | Print
Jul 30, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi John, thank you for taking the time to leave us feedback about your experience with us. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2025

Great customer service. Knowledgeable staff. Go the extra mile to accomplish the job correctly. They detailed my car, it looks so nice. More

by dcw
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Jul 31, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2025

Amazing costumer service. Friendly and very responsive. Excellent service and attitude. I really appreciated the Uber service provided by the dealership. Very convenient! More

by Cucaracha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackeline Flamenco
Report | Print
Jul 30, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2025

Everything was smooth from our phone call to schedule service. It took a few hours because of the job. More

by @glamabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service manager
Report | Print
Jul 29, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2025

Jose Ramos was, as always, professional and knowledgeable. He solved a problem I was having in a matter of minutes. More

by Phil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Report | Print
Jul 29, 2025 -

Mercedes-Benz of Beverly Hills responded

Phil, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! Until the next time we meet, take care!

July 26, 2025

Carlos is the best person to deal with, I highly recommend him to you guys More

by Elieakaspike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jul 27, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 25, 2025

I can tell you that Christian Chandler is the very best advisor in the company he makes it feel so personal and he takes such great care so grateful More

by cantorfrenkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chandler is the best
Report | Print
Jul 27, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found Christian to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We are always more than happy to assist you if anything else comes up. Take care!

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