
Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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I had a great experience with the dealership. I’m out of the area so I purchased my car via phone and email. The service they provided was incredible. They were in constant contact and made me fe I’m out of the area so I purchased my car via phone and email. The service they provided was incredible. They were in constant contact and made me feel very comfortable with the process even though I was not there to see the car. They sent pics and helped coordinate with the transport company. I would highly recommend them even if you are not able to visit the dealership. More
I gave 5 stars because I was welcomed with great enthusiasm, respect and value. Service advisor Silvia A., had my vehicle as if I had bought a new car off the showroom floor! Not only was I trea enthusiasm, respect and value. Service advisor Silvia A., had my vehicle as if I had bought a new car off the showroom floor! Not only was I treated with great care, but my vehicle was also! Customer experience and quality of service is excellent at Beverly Hills - Mercedes- Benz! am so happy that there is an outstanding relationship with the technicians and Silvia A. I am impressed and recommend the amazing technicians and service staff! Big “ Kudos” to all!!! More
Beverly Hills Mercedes always does an admirable job. The staff is excellent. I am particularly impressed with Andreas Kroner, my service advisor, who is immensely knowledgeable and helpful. I have worke The staff is excellent. I am particularly impressed with Andreas Kroner, my service advisor, who is immensely knowledgeable and helpful. I have worked with him for many years, and it is always enjoyable to speak with him. BH Mercedes is fortunate to have such an exemplary service advisor. More
I love coming to this dealership. Everyone is quick, and helpful. It’s also walking distance to great coffee shops so it never feels like an inconvenience to have to go get my car ser Everyone is quick, and helpful. It’s also walking distance to great coffee shops so it never feels like an inconvenience to have to go get my car serviced. More
Michael Reyes made the service process smooth and fast. He catered to all our questions in a very professional way and responded to text messages immediately. We will definitely come back for a service her He catered to all our questions in a very professional way and responded to text messages immediately. We will definitely come back for a service here. More