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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
764 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 764 reviews

November 01, 2023

Quick and professional. Very friendly and helpful. Reasonable quote and proper inspection process. Never change. More

by kiil Ahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
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Nov 03, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had a quick and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! AVOID AT ALL COSTS! NB: I have never left a bad review because I like to give people the benefit of the doubt. But our experience with Mercedes B More

by Julia.wood00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie, Carl, Michael, Julio
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October 28, 2023

Best experience . Service advisor was fantastic , very knowledgeable, best manners , ,honest and efficient ,great man More

by Fay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andeas Kroner
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Oct 31, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that you had the best experience with a service advisor who was fantastic, very knowledgeable, had the best manners, was honest, and efficient. Such a positive interaction with a knowledgeable and courteous advisor can greatly enhance the overall service experience. Your positive feedback is greatly appreciated!

October 27, 2023

Excellent service. ! James was very helpful and efficient and I got my car back in a day for three services. Fantastic job ! More

by brooke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Nov 01, 2023 -

Mercedes-Benz of Beverly Hills responded

Getting excellent service, helpful and efficient assistance from James, and having your car serviced for multiple tasks within a day is a fantastic experience. It's great to hear that everything was so well done. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Very hospitable and friendly. Quick and friendly service. Alvar was amazing. Would recommend this location to everyone. More

by Shanenickx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
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Nov 01, 2023 -

Mercedes-Benz of Beverly Hills responded

It's wonderful to hear that you encountered a hospitable and friendly atmosphere with quick and friendly service. Alvar's exceptional service also made a positive impression. Recommendations from satisfied customers are a testament to a great customer experience. Your feedback is appreciated!

October 24, 2023

Service was great, timing to complete the maintenance done on time, everything fantastic, thank you Michael.😊😊🙏🙏 More

by Jimnassiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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Oct 27, 2023 -

Jimnassiri responded

Everything perfect

October 24, 2023

The best service I’ve ever received. Very communicative, super fast. Really terrific team. Extremely impressive. More

by William Hair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro
Report | Print
Oct 31, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you received the best service you've ever experienced, with a very communicative and super-fast team. It's wonderful that you found them to be extremely impressive. Your positive feedback is greatly appreciated!

October 24, 2023

Fantastic service. Friendly staff. Clean facility. Terry my service advisor is great. Very knowledgeable. Great experience! More

by Daniel Dimit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McKie
Report | Print
Oct 31, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you received fantastic service, encountered friendly staff, and found the facility to be clean. It's also wonderful that Terry, your service advisor, is very knowledgeable and contributed to a great experience. Your positive feedback is greatly appreciated!

October 23, 2023

Mercedes Benz of Beverly Hills always does an excellent job. Great client experience! They are efficient, communicative, punctual with appointment times, etc. It's one of the reasons I love MB so much! More

by marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Andres
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Oct 25, 2023 -

Mercedes-Benz of Beverly Hills responded

It's fantastic to hear that Mercedes-Benz of Beverly Hills consistently does an excellent job and provides a great client experience. Efficiency, clear communication, and punctuality are key factors in ensuring a positive experience for customers. Your feedback is greatly appreciated. Your continued satisfaction and loyalty are highly valued!

October 20, 2023

Personal did work without rush in timely manner. Excellent customer services and support Thank you More

by Marina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Report | Print
Oct 24, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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