
Mercedes-Benz of Beverly Hills
Beverly Hills, CA
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The service is impeccable. I was informed what is needed in a timely manner. I was sent home using a car service and was offered to be picked up which is a wonderful service. A I was informed what is needed in a timely manner. I was sent home using a car service and was offered to be picked up which is a wonderful service. And my car was washed before it was returned to me. But what is really important is that my car was fixed. I definitely recommend Beverly Hills Mercedes for service. The people are courteous, nice, sincere and caring. More
The service technicians had my car for 12 business days. ..17 days total. It was brought in 4 multiple issues...only 1 was fixed...with my car being returned saying the issues were fixed. So disappointed. ..17 days total. It was brought in 4 multiple issues...only 1 was fixed...with my car being returned saying the issues were fixed. So disappointed. More
My E53 clearly makes the chirping noise from the wheels but the seevice advisor Alvaro is telling me the noises are from engine and it is normal?! The camera system was inoperative and they’ve reinstall t but the seevice advisor Alvaro is telling me the noises are from engine and it is normal?! The camera system was inoperative and they’ve reinstall the system and took over2 weeks for this and now I am getting this “Temporaily unavailable. Sensors are dirty” sign. More