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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
767 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 767 reviews

September 08, 2023

I brought my Mercedes-Benz 2019 A220 in for service on 5. 2.2023, more than FOUR MONTHS AGO. I was told by the Mercedes-Benz of Beverly Hills service advisors that the part needed could not be located in t More

by Howie 310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Craig, Jackeline Flamenco
Report | Print
September 04, 2023

Everyone was very professional and attentive I felt like I was being very well taken care of and informed More

by Scales.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 06, 2023 -

Mercedes-Benz of Beverly Hills responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 03, 2023

Advisors always very knowledgeable and helpful. I’m always very happy with the level of service I receive here. More

by ciguodala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Sep 06, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for your kind words for our staff, we appreciate it!

September 01, 2023

Great service advisor - Bryan Neville. He is very considerate and an excellent service provider. Looking forward to working with him in the future! More

by meehae2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Neville
Report | Print
Sep 05, 2023 -

Mercedes-Benz of Beverly Hills responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Bryan provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

September 01, 2023

Michael Reyes was very personable and explained in detail the repairs needed for my car More

by Alass
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
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Sep 04, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled that Michael provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 01, 2023

Excellent dealership However, it takes hours to complete the transactions to buy a new car. More

by Rshemin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Lamb
Report | Print
Sep 05, 2023 -

Mercedes-Benz of Beverly Hills responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 29, 2023

Lauren was excellent in and helpful throughout the entire process. Staff were all courteous and friendly. More

by wsjonesii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren B.
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 29, 2023

Customer service was excellent Jackie went thr extra mile for me to find out information on how Permaplate would get done at the Beverly Hills facility. Thank you so much for loving on me today. More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie and Andrew
Report | Print
Sep 12, 2023 -

Mercedes-Benz of Beverly Hills responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Jackie provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 26, 2023

Very courteous and professional service. Would definitely recommend this dealer for any or all your needs. More

by Jxaguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Casanova
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Aug 30, 2023 -

Mercedes-Benz of Beverly Hills responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 24, 2023

Terry McKie is the absolute best! !! He is kind,thoughtful and knowledgable. Wouldnt go to anyone else More

by Margaret Rose Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McKie
Report | Print
Aug 24, 2023 -

Margaret Rose Flores responded

I know when i work with Terry, i will be taken care of. He takes a actual interest in my needs and is extremly knowledgable and honest.

Aug 24, 2023 -

Margaret Rose Flores responded

I always leave with a smile

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