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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
767 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 767 reviews

August 24, 2023

Excellent focus on individual vehicles and clients. Andreas is especially knowledgeable of the rare/exclusive European market products. More

by impalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Aug 26, 2023 -

Mercedes-Benz of Beverly Hills responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

August 24, 2023

I had a very pleasant relationship with Jackie my service agent who was efficient and kept in touch with me to keep me informed.. I will always ask for her. More

by Edburgess401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackeline Flamenco
Sep 07, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled that Jackie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 23, 2023

Excellent first class service always! I appreciate my service advisor Bryan whom handled my recent service with care & integrity’ More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan - Service Advisor
Sep 01, 2023 -

Mercedes-Benz of Beverly Hills responded

We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Mercedes-Benz of Beverly Hills! We are eager to serve you again for any of your automotive requirements.

August 20, 2023

Mark Oliver, the service rep, provided excellent service, was very communicative, and his follow up was exemplary. I have four Mercedes` in my family and have full confidence in him and this dealership More

by t28pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
Sep 14, 2023 -

Mercedes-Benz of Beverly Hills responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mark went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 18, 2023

Lauren is terrible again and again - now the last time I will deal with her- NEVER AGAIN!!! More

by Jumbojax
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren
August 18, 2023

Jackeline Flamenco is a consummate professional and always delivers what she promises. She pays attention to details and is always on top of any situation More

by KMecheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackeline Flamenco
Sep 06, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for your kind words for our staff, we appreciate it!

August 13, 2023

Friendly, fast, accurate, efficient and trusted service. No wasted time. Easy to schedule and well organized transportation. Its a great feeling when you know you will be taken care of in the best possible More

by Mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
Aug 16, 2023 -

Mercedes-Benz of Beverly Hills responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

August 11, 2023

Been going here for 23 years. Always get great service. My service advisor Mark Oliver has been fantastic. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
Aug 26, 2023 -

Mercedes-Benz of Beverly Hills responded

JP, your kind words are much appreciated! We are very grateful for your patronage. We value your business and look forward to serving you again!

August 10, 2023

Absolutely thrilled with the service I received from my service advisor, Lauren! As always she goes above and beyond to ensure my car was taken care of promptly and efficiently. Their attention to detail a More

by AlbertB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Sep 21, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for choosing Mercedes-Benz of Beverly Hills! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Lauren and her dedication to providing you with an excellent service experience. We look forward to your next visit!

August 09, 2023

Amazing service and staff, i had a flat tire they took my car in and had me back on the road with a new tire, a mini service and a car wash in <4 hours! More

by CptJackSimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
Sep 21, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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