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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
815 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 815 reviews

September 15, 2023

The dealer is friendly and helpful and efficient working, I got a good deal and most satisfaction. Thanks! More

by Han Day
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil
Sep 19, 2023 -

Mercedes-Benz of Beverly Hills responded

You're very welcome! We're delighted to hear that you had a friendly, helpful, and efficient experience with our dealer and that you got a good deal that left you highly satisfied. Providing excellent service and ensuring our customers get the best deals are our priorities, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we appreciate your feedback and business!

September 15, 2023

Corey Butler great representative always communicative. Your minimum word requirement is obnoxious and you should learn from Corey. Care about the customer More

by stevenrfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Butler
Sep 21, 2023 -

Mercedes-Benz of Beverly Hills responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Corey provided a great experience for you! We appreciate your business and review! It would be our pleasure to have the opportunity to assist you again.

September 14, 2023

Outstanding service. I would highly recommend Beverly Hills Mercedes Benz to everyone who owns a Mercedes More

by Dleveton
Recommend Dealer
Yes
Employees Worked With
Ivan is our service representative
Sep 17, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Beverly Hills. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 13, 2023

Both the parts manager and Terry Mckie went out of there way to solve my problem. More

by wbreslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mckie
Sep 17, 2023 -

Mercedes-Benz of Beverly Hills responded

It's truly wonderful to hear that you had an amazing experience with Mercedes-Benz of Beverly Hills and that the service advisors provided awesome assistance. Thank you for sharing your glowing review!

September 13, 2023

I brought my car in for a flat tire replacement. I was notified of recalls and software updates by the highly professional service writer James. All repairs were done promptly with a free detail thr More

by irwinr1043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 24, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for choosing Mercedes-Benz of Beverly Hills! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 13, 2023

It was my first time working with Lauren and she was exceptional, way above any other service rep I’ve worked with. She was efficient, right on top of keeping me informed and very helpful and friendly. More

by Vpendrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Baumann
Sep 24, 2023 -

Mercedes-Benz of Beverly Hills responded

We're pleased to hear that Lauren played a significant role in making your vehicle purchase process fairly easy and smooth. Providing excellent assistance and guidance to our customers is a priority. We appreciate your business and hope you enjoy your new vehicle. Thank you for choosing us!

September 11, 2023

One star because zero star is not allowed I call Mercedes of Beverly Hills made an appointment for 8 am, on arrivals general manager told me go to desk mr Andreas Kroner so I did suddenly Andreas ra More

by Lasapienza253
Recommend Dealer
No
Employees Worked With
Andreas kroner
September 11, 2023

I had a great experience with my service advisor Terry McKie which was the saving grace for this dealership. I've had a bad experience at this dealership after getting 4 cars with them. He did everything More

by Sherrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry McKie
September 08, 2023

I brought my Mercedes-Benz 2019 A220 in for service on 5. 2.2023, more than FOUR MONTHS AGO. I was told by the Mercedes-Benz of Beverly Hills service advisors that the part needed could not be located in t More

by Howie 310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Craig, Jackeline Flamenco
September 04, 2023

Everyone was very professional and attentive I felt like I was being very well taken care of and informed More

by Scales.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 06, 2023 -

Mercedes-Benz of Beverly Hills responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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