Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Beverly Hills

Beverly Hills, CA

Overview
Reviews
4.7
813 Reviews
Call Dealership (424) 389-0684

9250 Beverly Blvd

Beverly Hills, CA

90210

Directions

By Type

Showing 813 reviews

September 01, 2023

Michael Reyes was very personable and explained in detail the repairs needed for my car More

by Alass
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reyes
Report | Print
Sep 04, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled that Michael provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 01, 2023

Great service advisor - Bryan Neville. He is very considerate and an excellent service provider. Looking forward to working with him in the future! More

by meehae2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Neville
Report | Print
Sep 05, 2023 -

Mercedes-Benz of Beverly Hills responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Bryan provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 29, 2023

Lauren was excellent in and helpful throughout the entire process. Staff were all courteous and friendly. More

by wsjonesii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren B.
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Beverly Hills responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 29, 2023

Customer service was excellent Jackie went thr extra mile for me to find out information on how Permaplate would get done at the Beverly Hills facility. Thank you so much for loving on me today. More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie and Andrew
Report | Print
Sep 12, 2023 -

Mercedes-Benz of Beverly Hills responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Jackie provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 26, 2023

Very courteous and professional service. Would definitely recommend this dealer for any or all your needs. More

by Jxaguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Casanova
Report | Print
Aug 30, 2023 -

Mercedes-Benz of Beverly Hills responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 24, 2023

Terry McKie is the absolute best! !! He is kind,thoughtful and knowledgable. Wouldnt go to anyone else More

by Margaret Rose Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry McKie
Report | Print
Aug 24, 2023 -

Margaret Rose Flores responded

I know when i work with Terry, i will be taken care of. He takes a actual interest in my needs and is extremly knowledgable and honest.

Aug 24, 2023 -

Margaret Rose Flores responded

I always leave with a smile

August 24, 2023

I had a very pleasant relationship with Jackie my service agent who was efficient and kept in touch with me to keep me informed.. I will always ask for her. More

by Edburgess401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackeline Flamenco
Report | Print
Sep 07, 2023 -

Mercedes-Benz of Beverly Hills responded

We are thrilled that Jackie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 24, 2023

Excellent focus on individual vehicles and clients. Andreas is especially knowledgeable of the rare/exclusive European market products. More

by impalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Report | Print
Aug 26, 2023 -

Mercedes-Benz of Beverly Hills responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

August 23, 2023

Excellent first class service always! I appreciate my service advisor Bryan whom handled my recent service with care & integrity’ More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan - Service Advisor
Report | Print
Sep 01, 2023 -

Mercedes-Benz of Beverly Hills responded

We are delighted that you had a pleasant experience with the service staff. Thank you for choosing Mercedes-Benz of Beverly Hills! We are eager to serve you again for any of your automotive requirements.

August 20, 2023

Mark Oliver, the service rep, provided excellent service, was very communicative, and his follow up was exemplary. I have four Mercedes` in my family and have full confidence in him and this dealership More

by t28pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Oliver
Report | Print
Sep 14, 2023 -

Mercedes-Benz of Beverly Hills responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Mark went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

1
...
57
58
59
...
82