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Mercedes-Benz of Beverly Hills

Beverly Hills, CA

4.7
766 Reviews

9250 Beverly Blvd

Beverly Hills, CA

90210

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Showing 766 reviews

March 24, 2025

Finding the entrance to the Service dept is challenging, however once you do, everything is just efficiency. Glad to know them and will be coming back! More

by tom88cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Mar 28, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

Amazing customer service! Alison is the most sweetest Fleet Manager of all time. 10 out of 10 More

by RobertS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alison Burdt
Mar 24, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi Roberts, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Overpriced. Been going there over 30 years. Not the same Always price changes. Simple service every where else $2-300 here is $900 More

by Irv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro
Mar 26, 2025 -

Mercedes-Benz of Beverly Hills responded

Thank you for sharing your feedback about your recent service visit. We're glad to hear that you were satisfied with the quality of the service provided. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at (Email). Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience. Sam Yadegari General Manager Mercedes-Benz of Beverly Hills syadegari@bhbenz.com 310-659-2980

March 20, 2025

Luxury experience at the Beverly Hills Mercedes-Benz, highly recommend if you are purchasing or leasing a luxury vehicle. Incredible customers service, fast processing and variety of options to choose More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland and Aram
Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello Alex, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 19, 2025

Service was handled in an efficient manner and I was kept well informed.of my repair status. More

by richardt.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Avolos
Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 19, 2025

Excellent customer service from Jackie. She is the best and makes annoying car repairs a pleasant experience where I feel very taken care of. Thank you Jackie! More

by KristenA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello Kristena, we're happy you found Jackie to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We do hope we can be of assistance in the future. Take care!

March 19, 2025

Everyone from the greeter to my service coordinator Andreas were friendly, professional, and courteous. Great service. More

by Michellegwagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas
Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hello, we're happy you found Andreas to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. We do hope we can be of assistance in the future. Take care!

March 18, 2025

Communication effective and rapid. My Expectations were perfectly met. I strongly recommend the service and Steve. More

by Danton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beverly Hills. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2025

The worst customer service experience I’ve ever had with Mercedes after over 25 years! My car is running fine. More

by Jetboyufo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro
Mar 22, 2025 -

Mercedes-Benz of Beverly Hills responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Sam Yadegari General Manager Mercedes-Benz of Beverly Hills syadegari@bhbenz.com (310) 248-4272

March 16, 2025

Violet and the team at MB of Beverly Hills are a class act! They made my car buying experience fun and easy from start to finish! Highly recommend you to stop by and see Violet if you’re in the market for More

by Danielmgray88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Violet
Mar 18, 2025 -

Mercedes-Benz of Beverly Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Beverly Hills! Feel free to reach out to us if you need anything. Have a wonderful day.

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